What are the responsibilities and job description for the Sample Management Technician - training will be provided! position at SGS?
SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.
Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).
IMPORTANT NOTE TO CANDIDATES - We are hiring for multiple seasonal and full-time, permanent positions. The shift schedules for these roles are:
- Monday through Friday, 3:00pm - 11:30pm (we are offering $2/hr more for this shift)
- Tuesday through Saturday, 8:00am - 5:00pm
- Tuesday through Saturday, 12:00pm - 9:00pm
Become an essential part of a high‑performing laboratory team. As a Sample Management Technician, you’ll play a critical role in keeping our lab operations running smoothly, accurately, and safely. This position is perfect for individuals with experience in administrative support, medical assisting, medical office operations, or warehouse/logistics who excel in fast‑paced, detail‑driven environments.
You’ll be the first point of contact for incoming samples, ensuring they are received, documented, stored, and delivered with precision. Your organization, multitasking ability, and commitment to accuracy will directly support our scientists, client services team, and overall lab workflow.
What You’ll Do
- Receive and unpack sample coolers and containers, documenting all incoming materials quickly and accurately
- Verify and record sample temperatures upon receipt
- Perform preservation checks on aqueous samples across various container sizes
- Create jobs, enter bottle records, and generate labels using LIMS in alignment with chain‑of‑custody requirements
- Label sample containers and ensure proper identification throughout the workflow
- Transfer samples between reception, storage areas, and laboratory departments
- Prepare and ship sample coolers and packages
- Assemble client bottle kits with accuracy and attention to detail
- Maintain clear, complete, and compliant documentation
- Remove historical samples and dispose of expired materials
- Communicate sample details to Client Services and lab teams to support timely processing
- Follow all SOPs and safety procedures to maintain a safe, compliant work environment
- Deliver exceptional customer service to internal and external partners
- Perform additional duties as assigned
- High School Diploma required; Associate degree in a science‑related field strongly preferred
- Experience in an environmental laboratory preferred
- Excellent customer service and communication abilities
- A mindset that values accuracy, organization, and teamwork
- Strong English language, math, and reasoning skills
- Strong computer skills and comfort with digital systems
- Ability to lift, carry, push, or pull 50 pounds frequently
If you’re detail‑oriented, organized, and ready to support a mission‑critical part of lab operations, this role offers a rewarding opportunity to grow your skills and make a meaningful impact.
Compensation
The expected salary range for this position is $20 - $22 hourly. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.
Our Benefits
We care about your total well-being and will support you with the following, subject to your location and role.
- Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
- Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
- Happiness:
- Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
- Work-Life Balance: Paid-time off and family leave
In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
Salary : $20 - $22