Account Manager

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 99,600 employees in 130 countries and operating a network of more than 2,600 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride, and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

The Account Manager is responsible for the sale of reclamation services to existing and prospected customers, as well as securing business opportunities to meet revenue targets, in addition to services for the business lines of Sulphur experts (Sulphur, Amine and Dehydration). The Account Manager is expected to manage a portfolio of clients and build long-term relationships. Applying the sales process, the Account Manager will generate revenue for SGS MPR Services. The Account Manager will liaise between customers, Operations team, and lab operations to meet customer needs.

• Identifies business leads with existing and potential customers through continuous interaction across the Environmental community.
• Proactively seeks out, intelligently targets and initiates contact with prospective customers to assess potential leads.
• Develops a network of industry contacts and continually qualifies market conditions.
• Through active probing and listening, conducts discovery sessions with qualified leads to identify client needs and determine potential opportunities for the full scope of offerings.
• Assesses client needs against capabilities of SGS.
• Works closely with prospects to develop a value proposition and determine how SGS services will help them achieve their goals.
• Influences and promotes the expansion or establishment of business opportunities through partnering relationships with potential customers and coordinated efforts with other SGS business lines.
• Secures closure on all proposals to new and existing clients and effectively hand over the contract to the Client Services Team.
• Communicates sales process activities reports to update businesses internally. Use of CRM with agreed upon KPI (Key Performance Indicators).
• Provides market intelligence to the Business Development Manager and Operations Manager to assist in developing sales materials, plans, budgets and forecasts.
• Presents and represents SGS at tradeshows and technical seminars to build SGS brand awareness and broaden the market and client base.
• Acts as the customer's advocate in interactions with the SGS organization to ensure the customer obtains the best value from the SGS offerings.
• Sets appropriate customer expectations on SGS product and service offerings.
• Represents SGS professionally and ethically in the marketplace.
• Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies them.
  
  

Education and Experience

• Bachelor’s degree in a relevant field; Chemistry, Biology, Environmental science (Required)
• 1 year in technical sales, project management, or customer service experience (Required)
• 3 years’ experience in the Environmental Industry (Preferred)

Knowledge/ Skills/ Abilities

• Knowledge of the business line services
• Business acumen.
• Ability to demonstrate customer centric selling techniques.
• Strong presentation skills
• Must be a self-motivator and self-starter.
• Creative, innovative and client focused
• Demonstrate diplomacy and networking skills
• Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
• Candidates must be proficient in using various types of computer software (Word, Excel. PowerPoint & Outlook) including sales tracking tools (i.e. CRM).
• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Candidates must demonstrate excellent verbal and written communication skills including grammar and composition.
• Ability to work well with others & independently.
• Proven time management skills and a strong attention to detail.
• Works well under pressure.
• Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.

Computer Skills

• Proficient user of Office 365
  
  

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.



If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.