Accounts Receivable Specialist

Position Summary: A detail-oriented individual with a minimum of 3 to 5 years’ Accounts Receivable and Collection experience who will take full ownership of the A/R & Collection job responsibilities.  The AR Specialist will be responsible for tracking and resolving outstanding payment issues and generate weekly aging reports in a timely manner. Must have knowledge of general accounting principles and be proficient in MS Office (especially Excel) and SAP.  This position requires strong organizational skills and the ability to prioritize and multitask daily.  The AR Specialist must possess excellent communication skills as they will frequently collaborate with varying levels of management and host calls with customers on behalf of Propelis.

Position Responsibilities:

• Monitor customer account details for non-payments, delayed payments and other irregularities
• Interact with customers to resolve outstanding issues and provide quality customer service.
• Issue credits and re-bill documents to billing department where appropriate.
• Maintain an accurate aging report - identifying delinquencies and solution for collecting accounts at terms.
• Prepare reports according to specific deadlines for management and customers.
• Collect customer payments in accordance with payment due dates on invoices.
• Review and monitor assigned accounts and all applicable collection reports.
• Actively resolve billing problems and account delinquencies, discussing with AR Supervisor and AR Manager a plan for resolution.
• Prepare and author correspondence to customers encouraging payment of delinquent accounts.
• Make outbound collection calls in a professional manner while keeping and improving customer relations.
• Provide timely follow-up on payment arrangements to ensure a minimal past due each month.
• Must be proficient in Excel, with skills in creating spreadsheets, formulas, VLOOKUP, and pivot tables.
• Strong knowledge in SAP.
• Miscellaneous duties as required or assigned by AR Management.

Competency Requirements:

Skills required: Strong attention to detail, general accounting knowledge, strong math aptitude, ability to meet deadlines, excellent research and resolution skills, excellent organizational skills, self-starter, able to work in fast-paced environment, excellent communication and customer service skills, ability to work in a team environment with a team together attitude.

Educational & Experience Requirements:

• Minimum 2-year Associate’s degree, or 4-year Bachelor’s degree in Business or Accounting preferred
• 3-5 years’ experience in Accounts Receivable may replace education requirements

• Advanced computer skills with a focus within Excel and SAP

Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally required to sit for long periods of time; perform keyboard entries for long periods of time; reach with hands and arms; stoop; talk or hear. The employee must occasionally lift and/or move up to 25 pounds.

General Location Requirements:

• Comply with all Propelis standards and applicable regulations.
• Comply with Propelis policies and procedures to maintain a safe work environment.
• Keep work area organized and clean.
• Assist in any additional responsibilities, as directed by management. This job description is not intended to be all-inclusive. You may be required to perform other reasonably related business duties as assigned by your manager or other management personnel.

Supplementary Information:

This description is based upon management’s assessment of the requirements and functions of the job as of the date this description was prepared or revised.  It is a general guideline for managers and colleagues.  It is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the incumbent.  Management reserves the right on a temporary or indefinite basis to modify as necessary to meet changing business conditions.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $20 USD - $24 USD hourly. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.

Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.