Demo

Senior Customs Specialist North America

SGL Carbon
Charlotte, NC Full Time
POSTED ON 12/5/2025 CLOSED ON 1/2/2026

What are the responsibilities and job description for the Senior Customs Specialist North America position at SGL Carbon?

Summary of job content:

The Senior Customs Specialist North America (“NA”), disciplinarily reporting to the Head of Legal NA with functional guidance from Head of GTO, coordinates and advises the SGL Carbon NA sites on Global Trade issues and is the key person for SGL NA Customs compliance. The Senior Customs Specialist NA shall manage, coordinate, direct, supervising and audit all regional and group-wide Customs and Preference Processes for SGL NA directly or indirectly through the Customs delegate network. Additionally, the Senior Customs Specialist NA also functions as the substitute for the Senior Export Control Specialist NA in their absence.


Key Accountabilities:

  • Key SGL NA and SGL Carbon internal expert for NA Customs laws, tariffs and regulations as well as the corresponding internal Policies, internally regulated Processes1 and externally regulated Procedures related to Global Trade.
  • Monitor changes in NA customs laws, tariffs and regulations.
  • Keep all relevant managers and executives up to date on new or revised customs laws/regulations/tariffs and potential impacts to SGL business.
  • Coordinate and supervise all Customs Delegates NA.
  • Ensure timely information to and adequate training of Customs Delegates NA and other SGL employees related to NA Customs compliance (e.g. import, export, HS-codes, preferences, origins, security of the supply chain).
  • Harmonize, manage, coordinate and authorize applicable processes for NA Customs (e.g. import, export, HS-codes, preferences, origins, security of the supply chain).
  • Act as SGL liaison with government committees, agencies and officials in NA along with authorized elected SGL Officers, if required.
  • Manage, monitor and coordinate all Customs Authorizations (directly and indirectly).
  • Manage, monitor and coordinate C-TPAT compliance (directly).
  • Report errors, anomalies and alleged violations (using attorney-client privilege) and support any required investigations and remedial actions (compliance incidents).
  • Execute customs-related internal audits and support external audits by authorities.
  • Manage, monitor and audit external Customs service providers.
  • Provide internal expertise for INCOTERMS. ©
  • Provide internal expertise for special cases and liaise with external expert(s) in extraordinary cases, if necessary.
  • When the GTS team is unavailable act as an emergency backup for the operation of SAP GTS for times.
  • Align with other relevant functions in SGL comprising Logistics, SCM, Sales, Procurement…. as required.


Skills and Knowledge:

  • 4-year bachelor’s degree from an accredited university or college.
  • Strong knowledge of US Federal and State agencies and regulations pertaining to global trade including US Customs and Border Protection, USMCA, duties and tariffs.
  • Demonstrated ability to make independent judgment regarding the interpretation and application of US regulations.
  • Excellent written and verbal communication skills.
  • Analytic thinker/problem solver.
  • Strong customer service skills.
  • Self-starter.
  • Highly collaborative with ability to resolve conflict and explain complex information for effective decision making.
  • Ability to work well with and respect different cultures (intercultural sensitivity).
  • Fluent in English and preferably other languages.
  • U.S. Citizenship, U.S. Lawful Permanent Residency or U.S. Protected Individual Status (8 U.S.C. 1324b(a)(3)) – Required.


Experiences:

  • Minimum of 5 years of relevant regulatory compliance experience, specifically customs, including documentation and declaration requirements, classifications, tariffs and duties; experience using ACE.


Dimension:

  • Must be extremely organized, strong ability to prioritize, and multi-task in a fast-moving environment.

Salary.com Estimation for Senior Customs Specialist North America in Charlotte, NC
$66,810 to $84,776
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