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Customer Service Supervisor, SGA Bookstore at Slippery Rock University

SGA Bookstore
Slippery Rock, PA Full Time
POSTED ON 7/6/2026
AVAILABLE BEFORE 10/30/2026

The SGA Bookstore located on the campus of Slippery Rock University is seeking a self-motivated individual to fill a full time position as our customer service manager. Qualified applicants should have in depth retail experience with excellent merchandising, organizational and leadership skills. Applicants must also have excellent computer skills and the ability to learn and use our retail management software and point of sale system. Previous retail experience and retail supervisory experience is preferred but not required.

Duties of the customer service manager include answering phones, operating the cash registers, managing student employees within the customer service department, and greeting customers as they enter the store. The customer service manager is also responsible for buying and stocking the home and dorm merchandise, food and drink merchandise, the required art supplies for classes on campus and other duties as needed.

Please submit applications through Indeed. Applications should be submitted at your earliest convenience.

The SGA Bookstore recognizes the contributions of our team members by offering competitive compensation and benefits, rewarding work, and the opportunity for personal and professional development. Tuition reimbursement for dependent children increases 10% with each year of employment and 100% after 10 years. Employees are given sick time and vacation time. Holidays: New Years Day, Memorial Day, Independence Day, Christmas, Labor Day, Thanksgiving and the day after Thanksgiving are observed. Martin Luther King Jr. Day, Presidents' Day, Juneteenth, Columbus Day and Veteran's Day are observed the last week of December. This position is part of the UFCW Local 1776KS International Union.

The SGA Bookstore is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $14.72 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Ability to Commute:

  • Slippery Rock, PA 16057 (Required)

Ability to Relocate:

  • Slippery Rock, PA 16057: Relocate before starting work (Required)

Work Location: In person

Salary : $15

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