Floor Manager

Overview

As the Sales Floor Manager, you will oversee all front-of-house operations, ensuring exceptional customer service, strong sales performance, and seamless day-to-day execution on the sales floor. You will lead and develop budtenders, supervisors, and guest service team members while supporting company initiatives, promotions, and sales goals.

Responsibilities

• Develops strong, engaged, and high-performing team members
• Supports achievement of store sales and operational goals
• Maintains compliance and inventory accuracy
• rack operational performance metrics and provide recommendations to improve efficiency and profitability
• Serve as Manager on Duty when required and support all aspects of store operations
• Key ResponsibilitiesSupport the General Manager in overseeing daily dispensary operations and ensuring smooth store performance
• Assist with driving sales growth through effective floor leadership, customer engagement, and team coaching
• Ensure compliance with all local, state, and company regulations, policies, and procedures
• Help recruit, onboard, train, and develop team members to maintain a knowledgeable and customer-focused staff
• Provide leadership and support to supervisors, leads, and budtenders during daily operations
• Assist with inventory management, including
• work closely with the General Manager to oversee daily dispensary operations, support staff performance, ensure compliance, and deliver an exceptional customer experience
• You will play a key role in maintaining operational efficiency, achieving sales goals, and fostering a positive, high-performing team culture

Experience

• This role is ideal for a driven leader who enjoys balancing customer service, team development, and operational responsibilities while growing within a rapidly expanding industry
• Retail Leadership Experience: Demonstrated success in a supervisory or management role within retail, hospitality, or cannabis operations
• POS & Technology Proficiency: Experience with Dutchie, Alpine IQ, inventory systems, or similar retail management platforms
• Team Development: Ability to coach, motivate, and hold team members accountable while fostering a positive workplace culture
• Customer Service Excellence: Strong commitment to delivering exceptional customer experiences and resolving issues effectively
• Operational Excellence: Detail-oriented with strong organizational, problem-solving, and multitasking abilities
• QualificationsMinimum of 1–2 years of leadership experience in retail, hospitality, or cannabis operations
• Strong communication and interpersonal skills
• Experience managing inventory, cash handling, and daily retail operations
• Ability to work flexible schedules, including evenings, weekends, and holidays
• Proven ability to lead by example and thrive in a fast-paced environment
• Must meet all state requirements for employment within the cannabis industry
• Consistently delivers exceptional customer experiences

Pay: $16.00 - $19.00 per hour

Work Location: In person

Salary : $16 - $19