What are the responsibilities and job description for the Landscape Operations Manager position at SFM Landscape Services LLC?
About us
Established South Florida Landscape Company is seeking qualified, highly organized landscape maintenance professionals to join our growing team, which caters to commercial and government clients in the fields of landscape maintenance, design & installation, and arbor care.
Benefits:
- Eligible for Health, Dental and Vision Insurance.
- Company paid Life Insurance.
- Company Vehicle provided.
- Eligible for 401K.
- PTO (Paid time off)
- Sponsorship of Industry Certifications.
Supplemental Pay:
- Bonuses opportunities.
Salary: $85,000 - $97,000 per year, depending on experience.
Job Description
This is a field facing operations leadership position — hands-on, fast-paced, and accountable. You'll own oversite for route performance, crew execution, and client retention across a large commercial landscape maintenance portfolio in South Florida.
6–8 managers direct reporting to you
120 field staff under your oversight
Multi-site commercial portfolio
The right person can walk a route, spot the problems such as quality issues, hour overruns, density gaps, and build a corrective action plan the same week. You lead through your account managers, not around them. And when a client has a need, you see it as an opportunity.
Essential Functions
You will perform a wide variety of landscape maintenance functions related to the daily performance of contracted services. This includes:
- Route optimization and labor control - Develop, monitor, and continuously improve route structures. Track production rates, identify job-hour slippage and operational bottlenecks, and implement corrective action fast. Budget compliance isn't negotiable.
- Team leadership and accountability - Manage 6–8 account managers and approximately 120 field staff. Set clear execution standards, conduct quality audits, develop crew leaders, and hold your team accountable to outcomes, not just effort.
- Client retention and relationship management - Stay ahead of issues before clients have to raise them. Keep communication proactive and protect the portfolio. When retention is at risk, you're the one who fixes it.
- Ancillary revenue - Identify and close enhancement, irrigation, and arborcare opportunities. You know the properties. Use that knowledge to drive additional revenue through your account managers for the business.
- Financial and administrative oversight - Manage gross margins, labor forecasting, equipment utilization, and payroll reporting in collaboration with the General Manager.
- Training and development – Develop and implement structured training and advancement programs for crew members and leaders. Build the team below you, not just manage it.
- 5 years of progressive leadership in commercial landscape maintenance operations - not just field experience, actual management
- Proven track record in route planning, logistical optimization, and managing crew production rates
- Ability to diagnose field problems and follow through with corrective action - not just identify them
- Strong working knowledge of South Florida plant materials, turfgrasses, palms, and local horticultural practices
- Comfortable with enhancement, irrigation, and arbor care sales
- Fluent in English and Spanish – preferred for effective crew communication
- Proficient in Microsoft Office and familiar with landscape management software or ERP/routing tools
- Ability to accurately forecast labor, materials, and equipment needs
- Valid Driver's License with a clean record; able to commute to the Medley/Doral area daily
Physical Requirements:
- Must be able to work in and around various landscaping settings including direct contact with various plant and landscaping materials and exposure to various dust, noise, and weather conditions.
- Ability to lift and/or move up to 50 pounds.
To be considered for this position:
- Candidate must be authorized to work in the United States.
- Must pass a pre-employment screening including background check and drug test.
- Must have Valid Driver’s License and clean driving record.
You can apply online and also Mondays, Wednesdays and Fridays from 9:00 am - 1:00 pm at our office located at 7500 NW 74th Ave. Medley, FL 33166 or contact us at (954) 330-6497 for more information.
**SFM Services is a drug-free workplace and equal opportunity employer**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Salary : $85,000 - $97,000