What are the responsibilities and job description for the Human Resources Coordinator position at SFE- Southwest Foodservice Excellence?
At SFE and SLA we make a difference every school day for students across the country. Providing healthy, delicious meals to students in public, charter and private schools is at the heart of what we do. If you’re passionate about food, enjoy working around students, and thrive in a team-oriented setting, this is your opportunity to be part of something meaningful at SFE and SLA. Help create a welcoming cafeteria experience where every meal supports learning, growth, and community.
Summary of Position :
Support day-to-day HR operations across multiple field locations by partnering directly with managers, supervisors, and employees. This role serves as a key link between HR and field operations—ensuring compliance, driving consistency, and supporting a positive employee experience at the site level.
This position is ideal for a hands-on, solutions-oriented self-starter who thrives in a fast-paced environment and enjoys being in the field, solving problems, and supporting operational leaders. Success in this role requires strong attention to detail, responsiveness, and the ability to balance administrative execution with real-time employee and manager support.
Essential Duties and Responsibilities:
Summary of Position :
Support day-to-day HR operations across multiple field locations by partnering directly with managers, supervisors, and employees. This role serves as a key link between HR and field operations—ensuring compliance, driving consistency, and supporting a positive employee experience at the site level.
This position is ideal for a hands-on, solutions-oriented self-starter who thrives in a fast-paced environment and enjoys being in the field, solving problems, and supporting operational leaders. Success in this role requires strong attention to detail, responsiveness, and the ability to balance administrative execution with real-time employee and manager support.
Essential Duties and Responsibilities:
- Act as the primary HR support partner for field managers and supervisors across assigned locations
- Support onboarding and pre-boarding processes for new hires, ensuring compliance and a smooth start experience
- Maintain accurate employee data in HR systems (ADP), including new hires, status changes, and terminations.
- Partner with field leadership to ensure completion of training, certifications, and compliance requirements
- Provide day-to-day guidance to employees and managers on HR policies, processes, and systems (including ADP navigation)
- Support employee relations by handling intake of concerns, documenting cases, and escalating when appropriate
- Assist with unemployment claims, investigations, and hearings as needed
- Support performance management processes, including tracking reviews and employee development activities
- Coordinate and support new hire orientation sessions in partnership with Training and field leadership
- Maintain employee records in compliance with company policy and legal requirements
- Assist with engagement initiatives, recognition programs, and field-level HR projects
- Partner with operations to ensure proper staffing data, scheduling alignment, and workforce compliance (ACA, union codes, etc.)
- Provide support for audits, reporting, and compliance-related requests (EEOC, internal audits, etc.)
- Associate degree or equivalent experience in Human Resources, Business Administration, or related field preferred
- 2–3 years of HR experience in a field, multi-site, or operations-driven environment strongly preferred
- Experience supporting hourly workforce populations is strongly preferred
- Familiarity with HRIS systems (ADP preferred)
- Strong communication skills with the ability to influence and support all levels of field leadership
- Ability to work independently, prioritize tasks, and respond quickly to field needs
- Highly organized with strong attention to detail and follow-through
- Comfortable working in a fast-paced, ever-changing environment
- Proficiency in Microsoft Office and HR systems
- Willingness to travel locally to support field operations as needed
- Ability to handle sensitive and confidential information with professionalism
- PHR or SPHR certification.
- Bachelor’s’ Degree, preferably in Human Resources, or a closely related field.
- Working knowledge of employment laws and regulations such as Title VII, ADA, ADEA, FMLA, and IRCA.
- Experience in K-12 foodservice