What are the responsibilities and job description for the Office Claims Rep position at SFBCIC?
Are you looking for a great team environment? Southern Farm Bureau Casualty Insurance Company is currently seeking a Office Claims Representative.
Southern Farm Bureau is a great company and an excellent place to work. The Company offers a family-oriented work environment and a rich benefit package including paid time off, company matched 401(k), pension/retirement, medical, dental, vision, group life, accidental death and dismemberment, employee assistance program, a continued education program, and a hybrid home/office work schedule. This position is located in Little Rock , Arkansas.
The Office Claims Representative will resolve property damage and injury claims caused by or incurred by insureds. This includes verifying coverage, determining liability, evaluating damages and affecting a settlement with the parties involved.
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Essential Functions |
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Analyze policy contracts to determine coverage. |
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Negotiate fair settlement with insured, third party claimants and/or legal representatives and issue payment. |
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Collect settlement documents and prepare status reports for file documentation. |
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Investigate the facts surrounding the claim by using various types of communication such as telephone, mail, email, and other means available to determine liability. |
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Prepare status reports to the District Claims Manager and/or Office Claims Supervisor in a timeline designated by those individuals. |
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Assist in catastrophe claims operations as needed. |
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Attend training sessions to gain the skills and ability to perform the functions of a Claims Representative. |
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Additional Responsibilities |
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Other duties and responsibilities as assigned. |
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Regular and predictable attendance is required. |
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Education |
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Education Level |
Education Details |
Req |
Pref |
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H.S. Diploma |
or equivalent required. |
X |
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Bachelor's Degree |
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X |
Or |
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Other |
Previous insurance or customer service experience (minimum 2 years) may be substituted for degree. |
X |
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And |
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Other |
Must be able to obtain required adjuster licenses in applicable states within one year of hire. |
X |
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Other |
Must be able to obtain appraiser license for FL & SC within one year of hire. |
X |
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