What are the responsibilities and job description for the RESTAURANT MANAGER position at SF MIAMI LLC?
About Sexy Fish Miami:
Sexy Fish Miami brings the vibrant spirit of contemporary Asian dining to the heart of Brickell, combining bold design, world-class food, and electric energy. Located in a stunning setting, our venue is as much a feast for the eyes as it is for the palate.
The Role:
We're seeking a driven and hospitality-focused Restaurant Manager to join our leadership team and help drive operational excellence.
What We Offer:
- Comprehensive medical, dental, vision, etc. insurance coverage.
- 401(k) Matching
- Paid Time Off
- Extra Perks – Restaurant discounts and more!
What You’ll Be Doing:
Job Overview:
Work with the General Manager and Assistant General Manager to inspire, motivate and lead the front of house team to achieve excellent gust satisfaction. Ensuring standards are maintained and guest needs are anticipated. To ensure the restaurant reaches and maintains its maximum potential in all areas. To ensure all staff compliance with company policies and procedures and federal, state and local regulations and to carry out training and development needs within the department. To act as a role model to all employees by showing a positive approach to team morale through excellent support, training and communication.
DUTIES AND RESPONSIBILITIES
- Maintain complete knowledge of and comply with all restaurant policies/service procedures/standards.
- Ensure that all restaurant staff are knowledgeable of the goals of the company and the action plans that will be followed to achieve these goals.
- Regularly communicate with the General Manager in regard to restaurant related matters.
- Submit work orders for repairs to assigned restaurant and/or equipment and follow up on these requests to ensure timely completion.
- Enforce policies and procedures in a fair and equitable manner.
- Continuously review the operation and make recommendations on how to enhance the product to the General Manager.
- Assist with implementing new policies, standard operating procedures and restaurant initiatives as assigned.
- Always available on the floor to assist restaurant staff and to interact with guests.
- Enforce cost control procedures and monitor waste and breakage.
- Ensure the restaurant reservation system is maintained and that the receptionist are adhering to the seating guidelines.
- Conduct monthly equipment inventories in accordance with Company policy.
- Assist with reviewing all food and beverage related costs and consumptions in accordance with financial targets.
- Assist with ensuring that all restaurant food and beverage revenues and expenses are properly recorded against the appropriate budget, and the variations from the budgeted amounts are properly documented.
- Assist with monitoring revenue reports for accuracy.
- Additional duties as assigned by management
Guest Service
- To provide a friendly, courteous, and professional service at all times.
- To demonstrate a high standard of personal appearance and ensuring good personal hygiene.
- To ensure the agreed standards of food service are always adhered to.
- To ensure the efficient flow of service and standards are constantly met during service periods.
- To ensure all guest requests and queries are responded to promptly and effectively.
- To positively deal with and learn from all guest complaints and comments.
- To actively seek feedback from guests on a regular basis.
- To analyse Mystery Diner reports and communicate back to your team.
People Management
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
- To ensure that the restaurant’s personnel budgets are strictly adhered to.
- To recruit and select employees to the agreed staffing levels.
- To develop a learning culture and to ensure that all team members feel valued and rewarded.
- To produce employee schedules to ensure employee levels match the needs of the business.
- To ensure all new employees attend orientation.
- To promote the training and development of staff to ensure standards are maintained and monitor all training and development within the department.
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
- To manage all disciplinary and grievance issues within the department.
- To assess staff performance against the agreed skills and standards.
- To constantly monitor the grooming and personal hygiene of the team.
What We’re Looking For:
- 3 years of management experience in a high-volume, upscale dining or hospitality environment
- Proven leadership skills with a focus on team development and guest satisfaction
- Strong understanding of restaurant operations, including scheduling, and inventory
- Excellent communication and problem-solving skills
- Ability to work evenings, weekends, and holidays as required
- Ability to grasp, lift, move, or push goods on cart/truck weighing up to 15 pounds.
- Ability to move safely in uneven terrain or in confined spaces.
- Ability to tolerate varying conditions of noise level, temperature, and illumination
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged.