Referrals and Admissions Intake Supervisor

Sevita provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Summary

The Intake Supervisor provides frontline leadership and operational oversight for the intake process within assigned programs or regions. This role ensures timely, compliant intake activities in partnership with clinical partners while directly supervising intake staff and supporting placement needs.

Essential Job Functions

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

• Complete intake activities, lead complex or sensitive cases.
• Provide strategic oversight of intake operations to ensure timely, equitable access to services and an efficient referral-to-admission process.
• Lead, coach, and develop Intake team members, fostering accountability, professional growth, and high performance.
• Partner with the clinical team to establish and reinforce consistent matching standards to support quality outcomes and appropriate service placements.
• Partner collaboratively with Program, Clinical, and Recruiting leadership to align intake capacity with workforce availability and operational needs.
• Cultivate and maintain strong relationships with funding sources, referral partners, and external stakeholders; support referral development and community outreach efforts.
• Oversee compliance of intake processes with regulatory, contractual, and organizational standards, ensuring documentation accuracy, audit readiness, and timely corrective action when needed.
• Provide decisive leadership during emergencies, service disruptions, or urgent placement situations to ensure continuity of care and operational stability.
• Performs other related duties and activities as required.
  
  

Supervisory Responsibilities

• Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities.
  
  

Minimum Knowledge And Skills Required For The Job

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.

Education And Experience

• High School Diploma or equivalent. Associate’s or Bachelor’s degree preferred
• Three years or experience in Behavioral Health and / or Allied Health services
• Experience with Insurance verifications preferred
  
  

Certificates, Licenses, And Registrations

• None required
  
  

Other Skills And Abilities

• N/A
  
  

Other Requirements

• Travel as needed
  
  

Physical Requirements

• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
  
  

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.