Administrative Office Coordinator

Pediatric Partners, a part of the Sevita family, provides comprehensive in-home and clinic-based therapeutic services for infants, children, and young adults. Our teams of compassionate pediatric experts help children with medically complex, developmental, behavioral, educational, or other needs learn the skills they need to thrive. We offer physical, occupational, speech-language and feeding therapy; augmentative and alternative communication; mental health counseling, applied behavior analysis, and early intervention services.

JOB SUMMARY – OFFICE SPECIALIST - Part-Time Or Full-time

Maintains an efficient front office environment providing excellent customer service to patients, families and therapy providers while ensuring office duties are covered in a professional manner in accordance with the mission set forth by Pediatric Partners.

Responsibilities

Essential Functions

• Greets patients and families in a friendly, professional manner, ensuring patient needs are met
• Assists with patient scheduling
• Completes patient intakes and provider referrals in an efficient manner
• Ensures patient insurance and demographic information is current for accurate billing and communication
• Provides administrative, clerical and phone support for the facility in a friendly and efficient manner
• Maintains strict patient confidentiality via records, conversations and EMR system (HIPAA)
• Enters medical information into EMR system
• Uses EMR system to provide appropriate information to providers and institutions, including Release of Information requests
• Provides a clean and safe environment for patients, families and employees including, yet not limited to tidying lobby and treatment areas, as well as complete superficial grounds maintenance
• Collects payments as required for patient care and billing
• Administers check in and out of equipment available to therapists for patient appointments
• Sanitize therapy toys and supplies
• Sorting mail and stocking daily supplies to ensure seamless day-to-day operations of facility
  
  

Non-essential Functions

• Performs work related errands including, yet not limited to, post office, store, other facilities using personal vehicle (mileage reimbursed at current federal guidelines)
• Performs other duties essential for the running of Pediatric Partners practice as assigned by supervisor or other designate.
  
  

Qualifications

• Current driver’s license and auto insurance
• Excellent customer service skills
• High School Diploma or equivalent required
• Ability to read, write, and speak in English required
• Strong communication and organizational skills
• Knowledge of Microsoft programs including Word and Excel
• CPR Certification, required within 30 days of employment
  
  

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.