What are the responsibilities and job description for the Drop Team Member position at SEVENWINDS CASINO,LODGE AND CONFERENCE CENTER?
Basic purpose or function: Collect (drop) the Slot Machine Bill Validator Boxes and perform an accurate count of the content’s currency/tickets. Perform an accurate count of currency/tickets from the Table Games drop boxes.
Job Duties:
· Protect and safeguard the company assets.
· Provide exceptional Customer and Employee service as per the established standards and Casino procedures when performing all assigned duties.
· Adhere to all regulatory, Count Operations procedures, Minimum Internal Controls and safety rules.
· General maintenance /operating knowledge of all soft count equipment.
· With a Security escort: Remove and replace slot machine bill validating currency drop boxes (BVD) one slot machine at a time. Transfer all slot drop boxes to the cart to be taken and secured in the Soft Count Room.
· Run currency and tickets one slot drop box (BVD) at a time through the currency counter in the designated areas as assigned by Surveillance.
· Monitor currency and tickets for any issues such as counterfeit bills or fraudulent tickets.
· Maintain and ensure legible accurate soft count documents.
· Use clear communication with Drop Team and Supervisor to exchange information and resolve issues of concern.
· Maintain a clean and safe working environment.
· Complete all other duties as tasked.
· Maintain confidentiality all times.