What are the responsibilities and job description for the Cage Cashier position at SEVENWINDS CASINO,LODGE AND CONFERENCE CENTER?
Basic purpose or function: Service guests through accurate currency/coin transactions, redeem gift certificates/gift cards and coupons, cash checks and perform cash advances and Debit POS, redeem gaming chips, and maintain complete and accurate paperwork.
Job Duties:
- Complete knowledge and enforcement of all Cage/Vault policy and procedures.
- Complete knowledge of all equipment operating procedures.
- Service guests through currency/coin transactions, coin redemption, redeem gift certificates/gift cards, coupons, and gaming chips.
- Cash checks and perform cash advances and Debit POS.
- Maintain and balance banks, keep them stocked.
- Audit banks if discrepancy is found.
- Resolve customer disputes and maintain a friendly atmosphere while doing so.
- Count and verify in and out of banks.
- Count and verify transactions and transfers.
- Maintain accurate and complete paperwork.
- Influence, motivate and solve day-to-day situations.
- Work hours that are flexible and support the customer needs of the Casino.
- Train and work as needed, in all areas of the department.
- Maintain confidential information at all times.
- Perform other duties assigned by the Shift Supervisors, Lead Supervisor, Department Manager and /or Director.