What are the responsibilities and job description for the Front Desk Staff position at SEVEN STARS SHIP INC?
Job Summary
We are seeking a dynamic and friendly Front Desk Staff member to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls to appropriate departments or personnel
- Manage appointment scheduling and calendar management to support team activities
- Handle incoming and outgoing correspondence, including emails, mail, and packages with attention to detail
- Maintain organized filing systems, data entry records, and ensure accurate documentation using tools like Microsoft Office and Google Workspace
- Support office management tasks such as ordering supplies, proofreading documents, and assisting with bookkeeping using QuickBooks
- Provide customer support by addressing inquiries professionally and providing information about services or policies
Experience
- Prior office experience or clerical experience demonstrating strong organizational skills and attention to detail
- Proficiency in computer literacy, including Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry skills
- Experience handling multi-line phone systems with excellent phone etiquette and customer service skills
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Familiarity with administrative tasks such as filing, proofreading, calendar management, bookkeeping (QuickBooks preferred), and personal assistant duties is a plus
- Demonstrated ability to manage time efficiently in a fast-paced environment while maintaining professionalism
Join us as a Front Desk Staff member to be the friendly face that keeps our office running smoothly! Your proactive attitude and commitment to excellence will make a meaningful difference every day.
Pay: $20.00 - $27.54 per hour
Benefits:
- 401(k)
- Flexible schedule
- Parental leave
Work Location: In person
Salary : $20 - $28