Learning Management System Administrator

Overview

Learning Management System (LMS) administrator manages the day-to-day operations of the Seven Hills Foundation LMS and ensures that it's performing well. Your role is to oversee the implementation, management, and optimization of learning systems. You will support the effective utilization of our LMS. The overall goal for this role is to effectively configure and maintain our learning systems and enhance the learning experience for Seven Hills employees while simultaneously ensuring adherence to our compliance training requirements, via communications and reporting.

Responsibilities

Key Responsibilities:

• Technical setup and maintenance: Oversee the administration and ongoing management of the learning management system through collaboration with IT and vendor(s); ensure the LMS and software is up-to-date, fully functional, configured to meet Seven Hills Foundation needs, and aligned to support the organization’s learning objectives
• System administration: Ensures the system's security and performs backups. Serve as the primary point of contact for end-users of the LMS; provide user support and troubleshooting assistance to learners and LMS stakeholders

Develop clear, compelling, and concise communications launched from the LMS to drive training participation and completion.

• Reporting: Generates and analyzes reports to track learner progress, engagement, and course effectiveness. Prepares and delivers compliance reports. Build and run additional reports as needed.
• Course management: Sets up courses, designs learning paths and curricula, deploy programs, and maintains the course catalog. Upload SCORM files, configure and test courses and ensure accessibility for all programs. Upload, organize, and manage learning content within the LMS; ensure learning materials are accessible, accurate, and up to date
• Training records and Compliance: Inputs training completion records and retains training records. Design, execute, and monitor multiple simultaneous compliance training campaigns across the SHF to include new hires, annual training for all roles, and specific credentialing and funding requirements.
• Collaboration: Collaborate with IT and the HRIS team to effectively integrate learning systems with other HR systems to ensure seamless data flow and automation.
• Continuous Improvement: Develop and manage LMS user groups to optimize assignment of new hire onboarding and role-specific training. Collect and report on LMS data tied to completion rates, learner progress, and feedback, as needed for mandatory and non-mandatory training; ensure data integrity and provide recommendations for improvement

Qualifications

• Bachelor’s degree in computer science, information technology, human resources, instructional design, education, or related discipline, or equivalent combination of education and work experience.
• 5 years of relevant experience in learning systems management, learning technology, or related role.
• Strong knowledge of learning management systems (LMS) implementation, administration and configuration.