Direct Support Professional II - Case Manager

Overview

Direct Support Professional II - Case Manager

Seven Hills Community Services, an Affiliate of Seven Hills Foundation

Pay: $21.80/hour

Be the Difference in Someone’s Everyday Life

Are you an experienced direct care professional ready to take the next step into a leadership-focused support role? As a Direct Support Professional II – Case Manager, you’ll do more than provide care—you’ll champion independence, advocate for growth, and help individuals build meaningful lives in their communities.

If you’re compassionate, organized, and ready to lead by example, this opportunity offers both purpose and professional growth.

Benefits for Full-time employees:

• Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
• Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
• Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• Tuition Assistance: Reimbursed or prepaid college coursework!
• Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
  
  
  

Work-Life Balance:

• Generous Accrued Paid Vacation: 3 weeks in your first year!
• Vacation Cash-Out Option
• 3 Paid Personal Days
• 11 Paid Holidays
• Accrued Paid Sick Time
  
  
  

Benefits for Part-time Employees:

• Accrued Paid Sick Time
• Enhanced Retirement Plan: 25% - 33% Employer match (Minimum of 20 worked hours per week)
• Student Loan Assistance: Consolidation and free debt counseling!
• Personal PTO - (Minimum 20-hour regular part-time schedule - does not apply to per diem)
  
  
  

Why Join Us?

At Seven Hills Community Services, we believe everyone deserves the opportunity to live a life filled with dignity, connection, and purpose. Here, your work truly matters—and your leadership helps others thrive.

Ready to step into a role where heart meets responsibility?

Apply today and help build stronger, more inclusive communities—one person at a time.

You can also see an overview of the amazing work our organization does with this video:

h ttps://vimeo.com/344648526

Responsibilities

Your Impact

In this role, you will:

• Deliver person-centered supports in individuals’ homes and communities
• Implement and document services outlined in Individual Support Plans (ISPs)
• Promote independence while respecting each individual’s strengths, culture, and preferences
• Support daily living activities including personal care, meal preparation, budgeting, and household management
• Teach and reinforce life skills that help individuals assume valued social roles
• Facilitate community connections and strengthen natural support networks
• Collaborate with clinicians, therapists, healthcare providers, and family members to ensure coordinated care
• Follow Positive Behavior Support (PBS) strategies and other intervention plans
• Maintain accurate documentation and meet required timelines (including HCSIS requirements)
• Advocate on behalf of individuals and families
• Maintain regular communication with families/guardians and serve as a positive liaison
• Support individuals’ health and wellness by attending appointments and implementing medical guidance
• Ensure confidentiality and compliance with HIPAA and agency standards
• Participate in supervision, staff meetings, and ongoing training
• Serve as essential personnel during emergencies, including snow removal to maintain safe access
• Maintain agency equipment and uphold all Foundation and Affiliate policies
  
  
  

Certifications:

• No certifications required upon hire
• CPR/First Aid certification required after hire
• Additional training and certifications as assigned
  
  
  

The Ideal Candidate

You are:

• Respectful, patient, and culturally responsive
• A strong communicator who values teamwork
• Detail-oriented with solid documentation skills
• Comfortable taking initiative and leading advocacy efforts
• Committed to ethical, person-centered care
• Able to balance compassion with accountability
  
  
  

Qualifications

Education:

• High School Diploma, GED, or HiSET required
  
  
  

Experience:

• 1–3 years of related experience in direct support, CNA, or similar human services role
  
  
  

Licensing:

• Valid Class C or Class D Driver’s License