What are the responsibilities and job description for the Patient Account Representative position at Seven Hills Behavioral Health Hospital?
Seven Hills Hospital is a growing, private, 134-bed psychiatric hospital that is dedicated to providing high-quality care for adults, geriatrics, and adolescents (ages 11-17) who are suffering from behavioral health and chemical dependency issues. Our patients recover at our new, state-of-the art medical facility in the Seven Hills area of Henderson, Nevada. Henderson is one of the fastest growing cities in the US and is located just 7 miles from the famed Las Vegas Strip and a couple of miles from beautiful Lake Mead.
Seven Hills Hospital is part of Acadia Healthcare system, a provider of behavioral health services throughout the US.
Join the team of highly dedicated professionals. We are presently looking for a Full Time Patient Account Representative who will report to the Business Office Director and be responsible for gathering and transmitting insurance/billing information to Admissions Department and Business Office; counseling with patients regarding their financial rights and obligations, making payment arrangements when necessary; prepares administrative and charity adjustments. May require to work some weekends.
Key Functions
Education:
High School Diploma or GED
Experience
Seven Hills Hospital offers competitive compensation and benefits package including medical, dental, vision, leave benefits, life insurance, and a 401k plan.
Seven Hills Hospital is part of Acadia Healthcare system, a provider of behavioral health services throughout the US.
Join the team of highly dedicated professionals. We are presently looking for a Full Time Patient Account Representative who will report to the Business Office Director and be responsible for gathering and transmitting insurance/billing information to Admissions Department and Business Office; counseling with patients regarding their financial rights and obligations, making payment arrangements when necessary; prepares administrative and charity adjustments. May require to work some weekends.
Key Functions
- Call and status outstanding claims with third-party payors.
- Review claims issues and make corrections as needed and rebill.
- Utilize claims clearinghouse to review and correct claims. Resubmit electronically when available.
- Review the explanation of benefits to ascertain that claim processed and paid correctly.
- Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
- Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
- Prorate patient accounts and monitor that balance due is in the correct financial class.
- Report an overview of the week to the BOD and participate in AR meetings.
- Gather and interpret data from the system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
- Assist financial counselors as needed.
- Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.
Education:
High School Diploma or GED
Experience
- Computer Literacy in Word, Excel, and the Internet.
- Strong communication skills
- Problem-solving skills
- Critical and analytical thinking skills
- Must have at least 2 years of related experience, preferably in a hospital setting.
Seven Hills Hospital offers competitive compensation and benefits package including medical, dental, vision, leave benefits, life insurance, and a 401k plan.