What are the responsibilities and job description for the Assistant Supervisor II position at Seven Feathers Hotel & Casino Resort Crp?
Description
J o i n t h e S e v e n F e a t h e r s F a m i l y !
Why Work at Seven Feathers?
At Seven Feathers, our passion is people. We empower our team members to grow and succeed through a supportive, and fun work culture. Whether you’re just starting your career or looking to take the next step, we provide training, development, and a wide range of opportunities to help you achieve your goals. As part of the Seven Feathers family, you’ll feel valued and supported every step of the way.
The Position:
Oversees card games in the Pit Area on an assigned shift, providing the Resort guest with superior service and encouraging return business. Ensures efficient, profitable operations, while operating the department in compliance with all-applicable laws and regulations. Protects company assets located in the table games area of the operation. Will deal all table games as needed.
- Schedules, delegates and directs the workflow to Pit Staff during an assigned shift. Provides guidance and direction to the staff. Recommends to management hiring, development and discipline to the staff.
- Issues playing cards and reviews them for irregularities and authorizes changing large bills for customers.
- Monitors table games to ensure compliance with policies, procedures and Internal Controls.
- Maintains current and comprehensive knowledge on Title 31, gaming laws, and Internal Regulations.
- Resolves or refers to management customer disputes, concerns, complaints, ensuring continuous efforts are made to provide Resort guests with superior service.
The Benefits:
We offer a competitive salary and a benefits package that shows how much we care about our team, including:
- Comprehensive medical, dental, vision, and Rx coverage
- Generous Paid Time Off to recharge and enjoy life
- 401k with up to a 3.5% employer match to secure your future
- 20¢ per gallon fuel discounts to keep you moving
- Free meals
- Direct Pay (Payday Advance)
Requirements
- High School Diploma or GED Certificate required.
- 1 - 3 years of casino experience required.
- Proficient in Blackjack, Craps, Roulette, 3 Card Poker, and 4 Card Poker.
- Current Title 31 Regulation experience.
- 21 years of age or older.
- Able to read and comprehend written instructions.
- Administrative/clerical experience required.
- Ability to handle multiple priorities and tasks.
- Excellent organizational, verbal, interpersonal, and customer relation’s skills.
- Must be computer literate.
- Excellent service approach when dealing with guests.
- Must be able to obtain a Class III Gaming License.
- Maintain a neat, clean, and well-groomed appearance at all times (specific standards available).
Are you ready to be part of something extraordinary? Apply now and join a team that’s as passionate about your success as you are. At Seven Feathers, every day brings a new opportunity to grow, have fun, and make a difference!