What are the responsibilities and job description for the Emergency Psychiatric Program Assistant - PRN position position at Seven Counties?
Job Description:
ESSENTIAL JOB FUNCTIONS
Performssuch front-desk/reception functions as meeting and greeting patients and visitors, answering multi-lineswitchboard, fielding calls of differing subject matter and routing calls to theappropriate source. Sending and delivering faxes.
Providesresource information to callers (consumers and family members) seeking mental health and substance abuse treatment resources. Fielding calls from outside providers seekinginpatientbed or making a referral to the psychiatric emergency room. Have knowledge of SCS's programs and site locations. Ensure that patients leaving the unit havewritten materials includingdischargepaperwork, prescriptions, appointmentinformationand contact information if crisis arises.
Provideslow level crisis intervention to callers in need.Offering support, arranging for on-site crisis intervention if needed and/or linking to trained crisis counselors.
Completes data entry ofpatient data in electronic informationsystem. Routinely workswith both Seven Counties Services and the University of LouisvilleHospitalelectronic systems entering and retrieving clinical and demographic information.
Performs such medicalrecord-related functions as putting together legal health records; ensuring all required clinical documentation(e. g., clinical evaluations, progress notes, legal hold forms)are present in the legal health record. Processing billing forms and ensuring that all documentation is complete.
Notarizing Mental Inquest Warrants: ensuring completion of documents andthat legalrequirements are met.
Arrangesambulance transport to inpatient facilities.Communication with police departments and mental inquest warrant clerks toassistclinical team in obtaining needed information. Communication with inpatient psychiatric units tofacilitatea seamless transfer of patient care.
Provideslow level monitoring of patients-alertingdoctorand clinical team of potential or elevating agitation, contacting security staff if needed,participatein crisis intervention techniques and responding ifrequired.
Must be proficient at multi-tasking with minimal supervision in anoften-fastpaced environment and being a key player on a multidisciplinary team.
EDUCATION
Completion of up to18 months' business school, beyond high school.
EXPERIENCE
One-to-two years' experience working inan officesetting and performing various clerical or administrative tasks.
Or, without any formal business school training beyond high school, three-to-four years of such experience.
Experience in a mental health or social services setting preferred.
REQUIREMENTS
COMPANY OR PERSONAL VEHICLE USAGE:No
PHYSICAL DEMANDS
Position may occasionally require walking or standing, stooping, or bending.
Occasional exposure to office chemicals or continual use of a video display terminal.
May involve occasional exposure to threat of bodily harm from clients or their families.
May require performing tasks on an unplanned or occasional basis that involve exposure to blood, bodyfluidsor tissue.
Time Type:
Part timeSeven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.