What are the responsibilities and job description for the Front Desk Receptionist position at SEVA Med Care?
About SEVA Healthcare
SEVA Healthcare is a pain management practice dedicated to providing compassionate, high-quality patient care. We're expanding into Santa Fe, New Mexico, and looking for a friendly, organized Front Desk Receptionist to be one of the first faces our patients see at our new location.
About the Role
We're hiring a part-time Front Desk Receptionist to cover our Friday and Saturday shifts. This is a great opportunity to get in on the ground floor of a growing practice — strong performance and continued clinic growth may lead to a full-time position in 2027.
What You'll Do
- Greet patients and visitors with warmth and professionalism
- Check patients in and out, verify demographic and insurance information
- Answer and route phone calls; manage the front desk email/message queue
- Schedule, confirm, and reschedule patient appointments
- Collect co-pays and process patient payments
- Maintain a clean, organized, and welcoming front office
- Scan, file, and manage patient documents in compliance with HIPAA
- Communicate with clinical staff regarding patient flow and scheduling needs
- Handle general administrative tasks as assigned
What We're Looking For
- Prior front desk, receptionist, or customer service experience (medical office experience a plus, but not required)
- Strong communication and interpersonal skills
- Comfortable with computers and basic office software; EHR/scheduling software experience a plus
- Reliable, punctual, and able to work independently
- Professional demeanor and appearance
- Bilingual (English/Spanish) a plus
Details
- Location: Santa Fe, NM (on-site)
- Schedule: Fridays & Saturdays, 8:00 AM – 5:00 PM
- Compensation: $18.50–$22.50/hour, depending on experience
- Growth Opportunity: Potential shift to full-time employment in 2027 as the clinic grows
Pay: $19.50 - $22.50 per hour
Expected hours: 16.0 per week
Work Location: In person
Salary : $19 - $23