What are the responsibilities and job description for the Accounts Receivable Specialist position at Setpoint Systems Corporation?
Position Summary
Setpoint Systems is seeking a detail-oriented Accounts Receivable Specialist to ensure the healthy cash flow of the organization. In this role, you will actively manage the collection of outstanding invoices while maintaining positive customer relationships. You will work closely with Project Managers, the Billing team, and the Controller to firmly manage past-due accounts, resolve billing disputes, and minimize Days Sales Outstanding (DSO).
About Us
Since 1983, Setpoint Systems Corporation has provided collaborative solutions and unmatched training in the building automation and control industry. We are looking for a detailed-oriented and proactive Accounts Receivable Specialist to join our team.
Key Responsibilities
Collections & Portfolio Management
Cash Flow: Maintain DSO below the defined company target (e.g., <55 days).
Aging Health: Keep accounts over 90 days past due to less than 5% of total AR.
Accuracy: Ensure all payments are posted and applied to invoices within 24 hours of receipt.
Responsiveness: Identify and escalate billing disputes to the appropriate Project Manager within 48 hours of discovery.
Qualifications
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Setpoint Systems is seeking a detail-oriented Accounts Receivable Specialist to ensure the healthy cash flow of the organization. In this role, you will actively manage the collection of outstanding invoices while maintaining positive customer relationships. You will work closely with Project Managers, the Billing team, and the Controller to firmly manage past-due accounts, resolve billing disputes, and minimize Days Sales Outstanding (DSO).
About Us
Since 1983, Setpoint Systems Corporation has provided collaborative solutions and unmatched training in the building automation and control industry. We are looking for a detailed-oriented and proactive Accounts Receivable Specialist to join our team.
Key Responsibilities
Collections & Portfolio Management
- Perform daily B2B collection calls and emails for Construction, Service, and TSA accounts
- Monitor the Accounts Receivable Aging Report weekly, prioritizing high-value and severely aged accounts for immediate action
- Identify and resolve billing issues or short payments by collaborating with internal teams to remove payment barriers
- Maintain detailed records of collection activities and promised payment dates
- Prepare files for potential lien filings or third-party legal action when internal efforts are exhausted
- Post customer payments (Checks, ACH, Wires, Credit Cards) accurately to the correct invoices and job cost codes in ComputerEase
- Reconcile customer accounts to ensure accurate balances and resolve unapplied cash or misposted payments
- Collaborate with the AP/Cash Receipts team to ensure daily deposits are balanced and recorded in the general ledger
- Process credit applications for new customers, check trade references, and recommend credit limits to the Controller
- Verify new jobs are set up with correct billing requirements (e.g., PO numbers) to prevent payment delays
- Provide the Controller with weekly updates on expected cash receipts to support cash flow forecasting
- Prepare weekly reports on DSO, top delinquent accounts, and bad debt exposure
Cash Flow: Maintain DSO below the defined company target (e.g., <55 days).
Aging Health: Keep accounts over 90 days past due to less than 5% of total AR.
Accuracy: Ensure all payments are posted and applied to invoices within 24 hours of receipt.
Responsiveness: Identify and escalate billing disputes to the appropriate Project Manager within 48 hours of discovery.
Qualifications
- Experience with ComputerEase software is highly preferred
- Background in B2B collections, specifically within Construction or Service industries
- Strong ability to build relationships with Project Managers and customers to resolve disputes
- Proficiency in analyzing credit applications and bank history
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