What are the responsibilities and job description for the Urgent Care Office Manager - Clear Creek & WS Young position at Seton Medical Center Harker Heights?
Overview
Responsibilities
Qualifications
Join our team as an Office Manager in Killeen, TX.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services, and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services, and more.
Responsibilities
The Medical Office Manager provides leadership and operational oversight for the Clear Creek and WS Young clinics, supporting physicians, providers, and clinical teams. This role manages daily clinic operations, staff performance, patient flow, scheduling, and the overall patient experience while ensuring efficient, high-quality care.
- Oversee daily operations across two medical clinic locations.
- Lead, coach, schedule, and manage front- and back-office staff.
- Coordinate staffing and resources based on clinic and patient needs.
- Partner with physicians, providers, and operations leadership to support practice goals.
- Monitor patient flow, scheduling, productivity, and workflows to improve clinic performance.
- Support recruitment, onboarding, performance evaluations, and employee development.
- Address patient and staff concerns while promoting excellent customer service.
- Assist with budgets, expenses, supplies, and other practice management responsibilities.
- Ensure compliance with healthcare regulations, company policies, quality standards, and confidentiality requirements.
- Maintain provider licensing, credentialing, CME, and other required documentation.
- Promote consistency, teamwork, and a positive work environment across both clinic locations.
Qualifications
Job Requirements:
- Associate’s degree
Preferred Job Requirements:
- Bachelor’s degree
- Two (2) or more years of management experience in a healthcare facility