What are the responsibilities and job description for the Patient Services Specialist / PSS position at Seton Medical Center Harker Heights?
Overview
Responsibilities
Qualifications
Join our team as a rotating shift, full-time, Urgent Care, Patient Services Specialist (PSS) in Killeen, TX.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.
Responsibilities
- Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude.
- Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times.
- Also serves as the first point of contact for patients, deliveries, and office personnel.
Qualifications
Job Requirements:
Previous customer service experience in a retail, business, or office setting required
Preferred Job Requirements:
High School Diploma or equivalent.
1 year of medical office reception experience.