What are the responsibilities and job description for the Business Development Representative position at SET Logistics?
Business Development Representative:
Onsite - Birmingham, Oneonta and Mobile Alabama locations
ROLE OVERVIEW
SET Logistics is currently seeking driven, relationship-focused professionals to join our team as Business Development Representatives. This role combines new business development, account management, carrier management, and shipment execution. Business Development Representatives own the customer relationship and shipment lifecycle; from prospecting and winning new business through pricing, carrier sourcing, pickup, delivery, and ongoing account growth. The goal is simple: build strong relationships, provide reliable transportation solutions, and grow a profitable book of business.
WHAT YOU'LL DO
- Prospect, develop, and close new customer opportunities.
- Build, manage, and grow long-term customer relationships.
- Manage freight cradle-to-grave, from quote and booking through final delivery.
- Source carrier capacity and build strong carrier relationships.
- Negotiate customer and carrier rates while balancing service and profitability.
- Track shipments and proactively communicate with customers and carriers.
- Resolve delays, capacity challenges, and other shipment exceptions.
- Identify opportunities to expand customer volume, lanes, and services.
- Maintain accurate customer, shipment, pricing, and activity information.
- Collaborate with internal teams to provide a high level of service.
WHAT WE'RE LOOKING FOR
- Strong communication, sales, negotiation, and relationship-building skills.
- Competitive, self-motivated, and comfortable working in a performance-driven environment.
- Strong problem-solving skills with the ability to adapt quickly.
- Organized with the ability to manage multiple priorities.
- High level of accountability, ownership, and follow-through.
- Ability to work independently while contributing to a team.
- Previous experience in freight brokerage, transportation, logistics, sales, account management, or customer service preferred.
- Bachelor's degree preferred but not required based on relevant experience.
COMPENSATION & BENEFITS
- Aggressive compensation package with uncapped commission potential.
- Company-paid health, dental, and vision insurance.
- 401(k) retirement plan.
- Opportunity to directly impact earning potential through individual performance and business growth.
WHO SUCCEEDS AT SET
Successful Business Development Representatives are driven, competitive, resourceful, adaptable, relationship-focused, and accountable. They take ownership of their customers and freight, enjoy solving problems, and are motivated by the opportunity to build and grow their own book of business.