What are the responsibilities and job description for the Administrative Assistant position at Set Free Alaska?
**Voted Best Employer in AK 4 Years Running!**
Job summary:
Serve clients by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs clients by answering or referring inquiries.
Benefits:
- Insurance
- Health
- Dental
- Vision
- Life
- Short Term Disability
- 401(k) with 3% match
- Paid Time Off
- Continuing Education Stipend
Qualifications:
Required:
- One (1) year prior office experience
- Ability to work a flexible schedule, filling in when other receptionist are out sick or on vacation
- Ability to pass a drug screening and State of Alaska background check
Preferred:
- One (1) year experience Medical office reception or billing position
Skills required:
- Excellent written and verbal communication
- Strong customer service and organizational skills
- Punctuality reporting to work
- The ability to:
- Work as a team member, including accepting and providing supervision
- Build rapport with clients and staff
- Collect money and document payments
- Basic computer skills including Internet navigation and fluid use of electronic communication tools
Job responsibilities:
- Answer telephones, take messages, direct calls and messages to appropriate staff with professionalism and courtesy
- Responsible for scheduling appointments with clients on staff calendars
- Perform reminder calls for all assessments the day before the scheduled appointment
- Collecting monies from current and inactive clients
- Send letters, faxes, and make phone calls as asked to clients and referring providers
- Create, update and make copies of all intake and admission packets, and keep a wait list for those accepted into the program pending an available bed
- Inform directing clinician when a client checks in for session
- Assist clients in completing intake and admission paperwork
- Complete file audits to insure they are compliant according to the agency’s policies and procedures
- Enter data into AKAIMS/Carelogic