Front of House Crew Member

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
  
  
  

FOH SERVER/CASHIER

Job Description

The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/

Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to

delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of

service.

• Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction
  
  
  

workarounds.

• Processes Guest orders in person or by telephone using the POS, handle cash and credit/debit card
  
  
  

transactions with accuracy while upholding register dialogue.

• Follows all cash handling procedures, including fraud protection, and properly assigns and checks out
  
  
  

drawers as required.

• Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables,
  
  
  

and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.

• Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows.
  
  
  

Maintains the overall cleanliness of the restaurant.

• Processes Guest orders at the register, simultaneously pour beverages, answers questions about our
  
  
  

menu, and keep the front counter area clean and organized.

• Restock the ice bin, dry clean tumblers, and glassware.
• Communicates regularly and consistently with Guests and employees working in other stations (BOH and
  
  
  

FOH) to optimize service levels.

• Other tasks as assigned.
  
  
  

Skills And Qualifications

FOH Server/Cashier must exercise the following qualities and skills:

• Strong customer service personality and skills
• Prior experience in a customer service or restaurant environment preferred.
• Ability to remain calm under pressure in a fast-paced environment.
• Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
• Ability to remain calm under pressure in a fast-paced environment.
• Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
• Ability to work a flexible schedule, including weekends, holidays, and evenings.
• Good communication, organization, and interpersonal skills to establish and maintain effective working
  
  
  

relationships with co-workers.

• Current Food Handlers Card or ServSafe Certificate.
  
  
  

Previous Experience

• A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant