Senior Software Engineer - Site Reliability

Requisition Number: 19445

Contract Type: Permanent

Location(s):

Chicago, US, 60606-7205

Senior Software Engineer - Site Reliability

Role Description Summary

SES Inflight has an exciting opportunity for a Senior Software Engineer – Site Reliability role who will help us design and develop tools for pro-actively monitor our next generation airline services. You will be part of the team that is building a globally deployed platform for our customers using some best-in-class software technologies.

You will be a crucial working member of multi-disciplinary, highly skilled technical teams that design, develop, test, debug and document software, by providing high quality technical solutions and services that deliver business value and drive continuous improvement across the organization.

Primary Responsibilities / Key Result Areas

• Design and develop globally deployed cloud based micro-services solutions with high availability.
• Write clean, efficient, and well-documented code with best practices coding standards
• Be responsible for current software development practices and principles to identify and implement process improvements.
• Work with micro-services teams on RESTful API designs - assist with future scripted API’s and web socket implementation and investigations
  
  

COMPETENCIES

• Working effectively within cross-functional teams with developers, system administrators, and other stakeholders
• Identify bottlenecks in development workflows and suggest improvements
• Evaluate and recommend new tools and technologies.
• What skills are required to perform the job adequately? What specific behavioural requirements are key for delivering this role?
  
  

Qualifications & Experience

• Bachelor’s degree in computer science, engineering, or related discipline
• 7–10 years of experience in systems implementation with a focus on both custom web/mobile application development and commercial software systems, with exposure to multiple technical disciplines including development, QA, and DevOps.
• Strong Core Java skills with hands-on experience in Microservices, REST APIs, Spring Boot, Hibernate, and WebSockets.
• Proven experience building traditional and serverless applications on AWS (EC2, Lambda, DynamoDB, S3, CloudWatch, CloudFormation, etc.). Solid experience with SQL/NoSQL databases and cloud-native architectures.
• Hands-on expertise in CI/CD pipelines using Jenkins, GitHub Actions, or AWS Code Pipeline; strong alignment with DevOps deployment practices.
• Strong understanding of infrastructure as code using Terraform, AWS CloudFormation, or similar tools.
• Experience implementing monitoring, observability, and alerting using tools such as Dynatrace, Prometheus, Grafana, CloudWatch, or ELK stack.
• Proven ability to manage incident response, root cause analysis (RCA), and post-incident reviews, ensuring continuous reliability improvements.
• Knowledge of reliability and performance metrics (SLOs, SLIs, SLAs) and the ability to engineer systems that meet or exceed them.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes (EKS).
• Familiarity with security best practices for cloud-native and distributed systems, including IAM, secrets management, and data encryption.
• Ability to work independently or as part of a global agile team, preferably in a Scaled Agile Framework (SAFe) environment.
• Demonstrated willingness to learn new technologies, continuously improve systems reliability, scalability, and automation.
  
  

Other Key Requirements / Comments

• Experience in containerization with Docker or Kubernetes will be an advantage and bonus.
• Experience in React JS, Redux, Modular CSS, JavaScript is a plus.
• Working knowledge of AI frameworks like copilot, windsurf, spring AI and other model building tools.
  
  

Embark on a career with us, where diversity isn't just a buzzword – it's our driving force. We are crafting a workplace mosaic that values every hue, background, and perspective. Join a global team where inclusivity sparks innovation, and individuality is not only embraced but celebrated. At SES we are committed to hiring inspiring individuals from all backgrounds. We take great pride in creating safe and inclusive processes and we support the recruitment, retention, and evolution of all employees irrespective of gender, colour, race, ethnicity, religion, sexual orientation, disability, veteran or marital status, background or walk in life.

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

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