What are the responsibilities and job description for the Construction Project Manager position at Servpro?
We are seeking a highly organized and driven Commercial Project Manager to lead the operations of designated restoration and emergency response projects. As the primary point of contact for all stakeholders, the PM will oversee execution from mobilization through completion, ensuring safety, communication, quality production, and a professional brand appearance throughout the project lifecycle.
The ideal candidate is a proactive leader with exceptional coordination, planning, and communication skills. This role is the equivalent of being the "general manager" for each project — responsible for ensuring successful outcomes in safety, scope execution, scheduling, and customer satisfaction.
Responsibilities
- Uses loss details (e.g., type of loss, occupancy type, approximate square footage affected) to begin preparing the mobilization of resources. The PM should start contacting both internal and external resources and ensure they are on standby.
- Conducts a walk-through focusing on safety, business interruption (BI) needs, customer concerns, and stabilization and emergency service needs.
- Establishes a safety, stabilization, business interruption, and emergency services plan to review with the PC and then present to the customer, explaining the first 48 to 72 hours of services.
- Communicates with the customer and key stakeholders to share progress and next steps.
- Directs the efforts of the Resource Coordinator/Supply Supervisor (SS) in planning site organization and transportation needs. Ensures all work and time is accounted for from the very beginning of the project.
- Develops the full scope of services for the entire project.
- Creates and finalizes resource need timelines, the project organizational chart, projected milestones, and defining the detailed project tasks and work orders.
- Reviews the full scope of services with the Project Coordinator prior to submitting the full scope to the client.
Qualifications
- Demonstrated ability to manage and work with other people.
- Advanced problem-solving skills including proper handling of complex scheduling issues, demanding customer requests, and critical conflict resolution.
- Excellent presentation skills which may include detailed presentation/update of project progress and issues to upper management, as well as communication as work activities to assigned supervisors.
- Detailed oriented with an emphasis on project management.
- Exceptional organizational skills to ensure proper workforce utilization, documentation completion, and overall time management.
- Should attain the OSHA 30-Hour General Industry training certification.
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Xactimate: 2 years (Preferred)
Work Location: In person
Benefits:
Paid Holidays, Vacation & Paid Time Off, Job TrainingSalary : $80,000 - $90,000