What are the responsibilities and job description for the Accounts Receivable position at SERVPRO Team Wilson?
Accounts Receivable (AR) is responsible for managing and processing all customer invoices, payments, and accounts receivable records. This role ensures accurate financial record-keeping, timely collection of payments, and reconciliation of accounts while supporting the finance team and overall business operations.
Essential Duties and Responsibilities- Generate and issue customer invoices accurately and timely
- Record and process customer payments, including checks, ACH, credit cards, and electronic transfers
- Monitor customer accounts for past-due balances and follow up on overdue invoices
- Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted
- Prepare and maintain reports on AR aging, collections, and cash flow
- Collaborate with project managers, field teams, and sales staff to resolve billing discrepancies
- Communicate professionally with customers regarding billing inquiries, payment arrangements, and account status
- Assist with month-end and year-end close processes, including reconciliations and reporting
- Maintain accurate and organized records of all AR transactions
- Support internal and external audits as needed
- Follow company policies, procedures, and accounting standards
This position is primarily office-based. The employee must be able to perform the essential functions of the job with or without reasonable accommodation, including:
- Sitting or standing for extended periods while working at a desk or computer
- Lifting or carrying light office materials (up to 25 pounds) occasionally
- Performing repetitive motions such as typing, data entry, and filing
- High school diploma or GED required; associate or bachelor’s degree in accounting, finance, or related field preferred
- Previous accounts receivable or accounting experience preferred
- Strong organizational skills and attention to detail
- Proficiency with accounting software and Microsoft Office Suite (Excel, Outlook, Word)
- Strong communication and customer service skills
- Ability to manage multiple priorities and meet deadlines
Work is performed primarily in an office environment. This role may require occasional collaboration with other departments or job site visits to support invoicing and collections.