Construction Estimating Manager

SERVPRO Team Wall, SERVPRO’s former Franchise of the Year, is seeking a new Construction Estimating Manager. 

Job Summary

The Construction Estimating Manager will be responsible for the development of standards, procedures and methodologies that ensure high quality, accurate, and optimized estimates are being produced by all Team Wall Construction Estimators. This position is also responsible for ensuring all administrative processes and duties specific to construction leads are taking place in a timely, efficient, and quality manner by all Team Wall Construction Estimators. Strong leadership and communication skills will be needed to succeed in this role, as this position will be managing estimators and overseeing 4 different markets (MD, PA (2) and VA) . Travel to each SERVPRO Team Wall office once a month will be an expected and needed aspect of this role. This position will report to the Director of Estimating. 

Key Responsibilities:

• Daily monitoring of dashboards, assignment of Estimators, and addressing issues.
• Oversight of Service Fusion adherence, Workcenter Job Files completeness, and estimate approval process.
• Collaboration with Quality Control Analyst for education and regular estimate reviews.
• Review of large estimates and understanding of full scope of the construction process, both residential and commercial.
• Management of TPA documentation, NAPA, and CAPA compliance.
• Ensuring compliance with process controls to prevent financial and legal issues.
• Weekly one-on-one meetings, Administrative Scorecard and Estimator Scorecard reviews.
• Monthly in-person office visits, group meetings, and Team Wall meeting preparation.
• Bi-weekly payroll review, staying current on industry changes, and increasing industry knowledge.
• As needed, ensure staffing and training, participate in ad hoc projects, lead employee training, conduct performance reviews,        implement macros, and improve overall estimate processes.

Additional Responsibilities/Experience 

• Workload breakdown will be 80% in office (onsite position) and 20% in field.
• Capability of growing company portfolio in each market.
• Familiarization with the insurance industry pertaining to restoration and or construction services is preferred. 

Requirements

• 3 - 5 years previous construction estimating and/or insurance adjusting experience
• Experience managing at least 4 direct reports
• Superb customer service track record
• Excellent written and oral communication
• Proficient use of Xactimate™ and/or Symbility estimating software (required)
• Critical thinking and problem-solving skills
• Attention to detail and the ability to analyze data

Company Benefits

401k matching

Medical/Dental/Vision

Generous PTO policy

Training & Development

Annual Bonus opportunity

Compensation: $80,000.00 - $100,000.00 per year