What are the responsibilities and job description for the Water Technician position at SERVPRO Team Landers?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
SERVPRO Team Landers — We're Hiring: Mitigation Technicians & Project Managers
Locations: | Portland, OR |
SERVPRO Team Landers is growing, and we're looking for people ready to build a career in restoration. Whether you're just getting started or you've already got years of mitigation project management experience, we have a role for you.
We're hiring for two positions:
Mitigation Technician (Entry Level)
No prior restoration experience required — we'll train the right person.
What you'll do:
- Respond to water, fire, mold, and storm damage jobs alongside a crew
- Perform extraction, drying, demo, and equipment setup/monitoring
- Document job sites (photos, moisture readings, equipment logs)
- Maintain trucks, equipment, and warehouse organization
- Provide excellent, respectful service in customers' homes and businesses
What we're looking for:
- Reliable, hands-on, willing to learn
- Comfortable with physical work and variable schedules, including some on-call/after-hours response
- Valid driver's license with a clean-enough record to drive company vehicles
- Ability to pass a background check and drug screening
- Team player with strong communication skills
What we offer:
- Paid, structured on-the-job training toward IICRC certification (WRT, ASD, etc.)
- Clear path to advancement — many of our PMs and leaders started as technicians
- Competitive hourly pay overtime opportunities
- Benefits package (medical/dental/vision, PTO)
Mitigation Project Manager (Experienced)
We're looking for an experienced mitigation PM who can run jobs, manage teams, and has great customer service.
What you'll do:
- Own a caseload of water/fire/mold mitigation jobs start to finish
- Perform scope assessments and write accurate Xactimate estimates
- Manage crews, subcontractors, and job timelines to keep jobs on schedule and on budget
- Communicate directly with homeowners, property managers, and insurance adjusters
- Ensure documentation and drying logs meet IICRC S500 standard and support the claim
- Drive job profitability and customer satisfaction
What we're looking for:
- 2 years of mitigation project management experience (or equivalent restoration industry experience)
- Working knowledge of Xactimate and IICRC S500 standards
- IICRC WRT certification required; ASD/AMRT a plus
- Strong communication skills — comfortable managing customer and adjuster relationships under pressure
- Valid driver's license and ability to pass background check/drug screening
- Comfortable with on-call rotation and fast-paced, deadline-driven work
What we offer:
- Competitive salary performance-based incentive structure
- Established territory support and back-office resources (estimating, contents, admin)
- Real growth path into senior PM, Area Manager, or Director-level roles
- Benefits package (medical/dental/vision, PTO, vehicle/gas allowance where applicable)
How to Apply
Interested candidates should submit a resume and brief note on relevant experience to their local SERVPRO Team Landers office, or through [careers page / Indeed listing link].
SERVPRO Team Landers is an equal opportunity employer.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.