What are the responsibilities and job description for the Project Coordinator position at Servpro of Worcester?
Benefits:
Benefits
SERVPRO of South Worcester offers:
The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, extremely organized, have the ability to multi-task and have outstanding customer service skills, you could thrive in this environment!
Key Responsibilities
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
Benefits
SERVPRO of South Worcester offers:
- Competitive compensation
- Superior benefits
- Career progression
- Professional and professional development
The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, extremely organized, have the ability to multi-task and have outstanding customer service skills, you could thrive in this environment!
Key Responsibilities
- Responsible for clear and efficient project communication with the customers and project stakeholders
- Daily project(s) oversight to include monitoring status, corporate audits, and work-in-progress
- Review and validate job site documentation
- Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
- Second string to answer the office phone when front end coordinator is unavailable
- Daily communication and updates with insurance adjusters and customers by email, Xact and Contractor Connection platforms
- Collaborate and assist with other departments, as needed
- Documenting majority of daily tasks into Servpro correspondence notes
- Running mitigation losses from the admin standpoint from the beginning to end of process
- High school diploma/GED (preferred)
- At least 1 year of customer service and/or office-related experience
- Ability to frequently multitask and to remain detail orientated and exceptionally organized
- Ability to work in a very high-paced and ever-changing environment
- Must be knowledgeable in relevant computer applications
- Capability to complete tasks fully, not partially
- Be part of the on-call rotation once acclimated
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Salary : $50,000 - $55,000