Job File Coordinator/Compliance Auditor

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
  
  

Job Title: Job Coordinator/Auditor –

Job Type: Full-Time

Reports to: National Account Program Manager

Position Overview

We are seeking a detail-oriented and highly organized Job Coordinator/Auditor to

manage and audit various tasks associated with our National Account Programs. This

role is key in ensuring the smooth and accurate execution of restoration and mitigation

projects at a national level. The ideal candidate will have experience in the restoration

industry, a strong understanding of project management, and a keen eye for quality

control.

Key Responsibilities

• Job Coordination: Oversee and manage job files for National Account
  
  

Programs from initiation to completion. Ensure all documentation is accurate and

up-to-date.

• Auditing: Conduct thorough audits of job files to ensure compliance with
  
  

company standards, contractual agreements, and industry regulations. Identify

discrepancies or errors in project documentation and take corrective actions.

• Data Management: Maintain and organize detailed records, including job files,
  
  

client communications, billing information, and change orders.

• Communication: Serve as the primary point of contact between the national
  
  

account managers, clients, and field teams. Ensure all parties are aligned on

project timelines, scope of work, and billing procedures.

• Compliance and Quality Control: Ensure that all jobs are completed according
  
  

to industry best practices and standards. Audit the progress of ongoing work to

ensure it adheres to scope, quality, and safety requirements.

• Reporting: Generate and submit periodic reports on job statuses, audits, and
  
  

project progress. Escalate any issues to the National Account Program Manager

when necessary.

• Process Improvement: Identify and recommend improvements to internal
  
  

processes to increase efficiency and ensure smoother project execution and job

tracking.

Qualifications

• Experience: Minimum of 3 years of experience in job coordination, project
  
  

management, or auditing within the mitigation and restoration industry, preferred

but not required.

• Knowledge: Familiarity with national account programs, job management
  
  

systems, and auditing standards in the restoration field, preferred but not

required.

• Attention to Detail: Strong attention to detail and the ability to review large
  
  

amounts of data and documentation for accuracy.

• Communication Skills: Excellent written and verbal communication skills. Ability
  
  

to effectively communicate with internal teams, clients, and contractors.

• Problem-Solving: Strong problem-solving abilities to address discrepancies and
  
  

issues proactively.

• Technology Skills: Proficiency in Microsoft Office Suite (Word, Excel,
  
  

PowerPoint), and experience with job management software (e.g., Xactimate,

Symbility, Or Similar Systems), Preferred But Not Required.

• Organization: Strong organizational skills and ability to manage multiple tasks
  
  

and deadlines simultaneously.

• Certifications: IICRC certifications (e.g., Water Damage Restoration Technician,
  
  

Fire & Smoke Restoration Technician) Preferred But Not Required.

Why Join Us?

• Competitive salary and benefits package
• Opportunities for career growth and advancement
• Work with a dynamic team in a fast-paced, growing industry
• Supportive work environment with a focus on professional development
• Flexible work arrangements
  
  

Compensation: $40,000.00 - $42,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.