What are the responsibilities and job description for the Emergency Response Coordinator position at SERVPRO of Vacaville / Dixon?
Emergency Response Coordinator (Fire/Water Damage) – High Earning Potential
When disaster strikes, most people run away. You run toward it.
We are looking for a driven, quick-thinking Emergency Response Coordinator to be our first-on-scene representative following fire and water damage events. This isn't a desk job. This is a real-time, boots-on-the-ground role where speed, empathy, and professional sales skills collide.
You will help property owners navigate their worst days by connecting them with industry-leading restoration services—fast. If you have "thick skin," a high motor, and a professional mindset, this is your opportunity to turn chaos into a high-earning career.
What You’ll Do (The Reality)
Compensation: $50,000.00 - $65,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
When disaster strikes, most people run away. You run toward it.
We are looking for a driven, quick-thinking Emergency Response Coordinator to be our first-on-scene representative following fire and water damage events. This isn't a desk job. This is a real-time, boots-on-the-ground role where speed, empathy, and professional sales skills collide.
You will help property owners navigate their worst days by connecting them with industry-leading restoration services—fast. If you have "thick skin," a high motor, and a professional mindset, this is your opportunity to turn chaos into a high-earning career.
What You’ll Do (The Reality)
- Respond in Real-Time: Arrive quickly to active fire and water loss scenes to assess situations and engage property owners.
- Win the Business: Outwork and out-hustle the competition to secure restoration work during high-stress moments.
- Be the Expert: Maintain a deep understanding of the insurance marketplace (claims, adjusters, and brokers) to guide clients through the recovery process.
- Drive Growth: Actively pursue new business opportunities within your assigned territory, meeting or exceeding sales goals.
- Bridge the Gap: Work closely with our operations team to ensure a smooth handoff from the "emergency" phase to the "restoration" phase.
- The Hustle: You are a self-starter with a "sales mindset" who thrives on urgency and performance-driven results.
- The Professionalism: Minimum 2 years of B2B sales or service-sector marketing experience. (Restoration or insurance industry experience is a major plus!)
- Communication: Superb verbal and written skills. You can build trust on a curb at 2:00 AM and deliver a professional report at 9:00 AM.
- Education (Preffered): Bachelor’s degree in Marketing/Business or equivalent professional experience.
- Requirements: Valid driver’s license, reliable transportation, and the willingness to work a flexible, on-call schedule (including nights/weekends).
- High Earning Potential: High commission structure with no cap for top performers.
- Performance Bonuses: We reward the "fire chasers" who go the extra mile.
- Career Growth: Opportunity for rapid advancement within a high-performing franchise.
- Support: Ongoing training and a team that has your back in the field.
Compensation: $50,000.00 - $65,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Salary : $50,000 - $65,000