What are the responsibilities and job description for the Administrative & Customer Service Coordinator position at SERVPRO of South Palm Beach?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Administrative & Customer Service Coordinator
Boca Raton, FL | Full-Time | On-Site
$47,000–$50,000 base commission annual bonus
$47,000–$50,000 base commission annual bonus
Do you thrive in a fast-paced environment, love helping people, and take pride in keeping things running smoothly?
We’re looking for a proactive, detail-driven Administrative & Customer Service Coordinator to be the backbone of our operations. If you’re a strong communicator, multitasker, and natural problem-solver, this role is for you.
We’re looking for a proactive, detail-driven Administrative & Customer Service Coordinator to be the backbone of our operations. If you’re a strong communicator, multitasker, and natural problem-solver, this role is for you.
What You’ll Do
Customer Service Excellence
- Be the welcoming first point of contact for clients—answer calls, explain services, and set the tone with a professional, positive experience.
Scheduling & Dispatch
- Coordinate technician schedules to ensure on-time service.
- Manage project updates through internal systems to keep everything on track.
Sales & Lead Support
- Follow up with leads, respond to proposal requests, and help move opportunities to close.
- Track sales activity and support the sales team with timely updates.
Project Coordination
- Prepare and send proposals.
- Maintain accurate project files and documentation.
- Communicate clearly between customers, technicians, and managers to keep projects moving.
What You Bring
- Excellent communication—confident, professional, and personable.
- Tech-savvy and organized, with a knack for managing details.
- Ability to multitask and stay calm under pressure.
- Strong attention to detail—nothing slips through the cracks.
- Experience in restoration, construction, or service industries is a plus (but a positive, customer-first attitude is non-negotiable).
What You’ll Get
- Compensation: $47,000–$50,000 base (DOE) commissions annual bonus
- Benefits: Health, dental, and vision insurance 401(k) with company match
- Paid Time Off: PTO company holidays
- Growth: Ongoing training in technical skills, leadership development, and career advancement opportunities
About Us
We’re a locally owned business and a proud part of the nation’s leading restoration franchise. That means you’ll get the supportive, small-team feel of a team business—backed by the resources, training, and reputation of a national brand.
We work hard, celebrate wins, and support each other every step of the way. If you need constant reminders to stay organized, energized, or customer-focused—this isn’t the role for you.
But if you’re excited to make a difference every single day, we’d love to meet you.
Apply today and join a team that restores more than properties—we restore peace of mind.
Salary : $47,000 - $50,000