What are the responsibilities and job description for the Reconstruction & Mitigation Project Managers (Xactimate Experience) position at SERVPRO of New Hyde Park/Mineola?
Job Description
Job Description
Benefits
SERVPRO of New Hyde Park / Mineola offers :
Company Vehicle
Company Uniform
PTO and paid holidays
As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
Key Responsibilities
Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and / or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Additional Responsibilities :
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
Position Requirements
At least 1 year of management and / or supervisory experience
At least 3 years of industry experience
IICRC certification is a preferred
Skills / Physical Demands / Competencies
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
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