What are the responsibilities and job description for the Servpro Crew Chief position at Servpro of Long Beach/Oceanside?
Do you love helping people through difficult situations?
Then don’t miss your chance to join our Franchise as a new Restoration Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description:
Manage and complete jobs according to SERVPRO® processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.
Responsibilities:
- Explain processes and answer customer questions, as needed
- Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
- Communicate clear expectations to Production Technicians and supervise their activities
- Perform production processes as scheduled and ensure quality control
- Communicate with project management for clear direction on project protocol
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
- Resolve problems quickly as they arise
- Manage job file documentation to ensure complete and accurate project details
- Manage assets by protecting and using equipment and materials properly
- Clean and maintain vehicles, equipment, warehouse, and office areas
Qualifications:
- Effective written and oral communication
- Experience in cleaning/restoration preferred
- Active Drivers License
- IICRC certifications preferred
- Ability to operate large vehicles
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $24