What are the responsibilities and job description for the Receptionist Dispatcher position at Servpro of Kalispell?
SERVPRO of Kalispell is hiring a Receptionist-Dispatch Coordinator!
Benefits:
- Competitive compensation
- Superior benefits
- Paid training
- Career progression
- Personal and professional development
And more!
As the Receptionist- Dispatch Coordinator you will assist with scheduling a team to the customer’s location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
- Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
- Review and maintain the scheduling software so that appropriate teams are routed accordingly
- Responsible for maintaining TPA timelines from notification to our crew arriving onsite
- Perform detailed and accurate data entry
- Office duties and processing mail
- Collaborate and assist with other departments, as needed
Position Requirements
- High school diploma/GED (preferred)
- At least 2 years of customer service and/or office-related experience
- Prior dispatch experience preferred
- Must possess excellent verbal and written communication skills with a compassionate, empathetic approach to customer interactions.
- Ability to multitask and to remain detail orientated
- Strong organizational and time management skills
- Knowledge of local geographical area is preferred
- Must be knowledgeable in relevant computer applications
- This is a Full time and in office position. The standard schedule is Monday through Friday from 8:00 AM to 5:00 PM
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.
Pay starts at $18 an hour based on experience
Each SERVPRO® Franchise is Independently Owned and Operated.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $18 - $20