What are the responsibilities and job description for the Office Restoration Project Coordinator position at SERVPRO of Jonesboro?
Benefits:
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Office Restoration Project Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. The Coordinator will work as a liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize projects and support teammates.
If you are self-motivated, organized, and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow.
Primary Responsibilities
Competitive pay based on experience.
Each SERVPRO® Franchise is Independently Owned and Operated
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
- Simple IRA Matching
- Company parties
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Office Restoration Project Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. The Coordinator will work as a liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize projects and support teammates.
If you are self-motivated, organized, and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow.
Primary Responsibilities
- Create estimates using Xactimate software. Training is provided
- Assist Production Manager with office duties
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Daily job file coordination to include monitoring status, audit, and work-in-progress
- Prepare job file reports
- Complete and review job file documentation for final upload and the audit process
- Assist other departments, as needed
- 2 year(s) of administrative or office-related experience
- Experience with writing estimates, job file processes, and quality assurance a plus but not required
- Experience in service industry environment a plus
- Outstanding written and verbal communication skills
- Successful at working in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to learn new software, including Xactimate® and SERVPRO proprietary software
- Minimum of HSD/GED preferred
- Ability to successfully complete a background check subject to applicable law
- Ability to pass a pre-employment drug screening
- 40 hours/week, flexible to work overtime when required
- Normal working hours are between 8 a.m. and 4:30 p.m. M-F but hours could vary depending on workload
Competitive pay based on experience.
- Health Insurance Reimbursement provided
- Dental & Vision Insurance provided
Each SERVPRO® Franchise is Independently Owned and Operated
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.