What are the responsibilities and job description for the Restoration Manager position at SERVPRO of Franklin, Vance & Granville Counties?
Benefits:
Key Responsibilities
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Key Responsibilities
- Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
- Negotiate with customers and/or clients for approval of restoration activities
- Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain all communications with customers, teammates, vendors, and insurance representatives
- Manage production expenses including labor, equipment, vehicles, and other assets
- Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.
- Actively engage in recruiting, hiring, and training restoration teammates - able to perform duties of teams being supervised