What are the responsibilities and job description for the Reconstruction Manager position at SERVPRO of Coffee, Franklin, Warren Counties?
Benefits:
About The Role
We are seeking a highly skilled Reconstruction Manager to lead and oversee all reconstruction projects from start to finish. This role is perfect for an organized, financially minded professional who excels in communication, problem-solving, and delivering exceptional customer experiences. You will manage project budgets, coordinate trades, and ensure work is completed safely, efficiently, and to high-quality standards.
Key Responsibilities
- Bonus based on performance
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
About The Role
We are seeking a highly skilled Reconstruction Manager to lead and oversee all reconstruction projects from start to finish. This role is perfect for an organized, financially minded professional who excels in communication, problem-solving, and delivering exceptional customer experiences. You will manage project budgets, coordinate trades, and ensure work is completed safely, efficiently, and to high-quality standards.
Key Responsibilities
- Financial Management
- Develop, manage, and track project budgets, including labor, materials, and subcontractor costs.
- Ensure all reconstruction jobs meet or exceed profit margin goals.
- Approve estimates, change orders, and job costing reports.
- Monitor performance metrics and proactively adjust workflows to maintain efficiency and profitability.
- Communication
- Serve as the primary point of contact for homeowners, adjusters, subcontractors, and internal teams.
- Provide clear, timely updates regarding project status, timelines, and expectations.
- Collaborate effectively with mitigation, construction, and administrative teams to ensure smooth job progression.
- Maintain professional, customer-focused communication to support high NPS scores and 5-star reviews.
- Problem Solving & Leadership
- Anticipate project challenges and implement proactive solutions.
- Manage project schedules, ensuring timely completion while maintaining quality.
- Oversee subcontractors and in-house crews, enforcing safety standards and jobsite best practices.
- Resolve customer concerns swiftly and effectively to protect customer satisfaction and company reputation.
- 1 year of experience in reconstruction or residential/light commercial construction management.
- Strong financial acumen with proven experience managing budgets and job costing.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities, with the ability to make confident decisions under pressure.
- Ability to read and interpret construction plans, scopes, and insurance documents.
- Valid driver’s license and clean driving record.
- Experience in restoration (water/fire/mold) reconstruction.
- Proven history of meeting profit margins and customer satisfaction KPIs.
- Competitive pay and performance-based bonuses.
- Company vehicle or vehicle allowance (if applicable).
- Paid time off, health benefits, and retirement options.
- Opportunities for professional development and career growth.
- A supportive team culture focused on quality, accountability, and customer care.