Moscow-Branch Manager/Site Manager

Job Title: Branch Manager / Site Manager

Location: Moscow, ID

Position Type: Full-Time, Exempt; $80-$90K/Yearly

Benefits: Health, Dental, Vision Insurance; Paid Time Off (PTO), Paid Holidays

About the Role & Branch Culture

We are seeking a high-energy, results-driven Branch Manager to lead our team in Moscow, Idaho. Our branch prides itself on a supportive, collaborative, and kind working environment. We are looking for a leader who naturally drives urgency, maintains sharp operational metrics, and keeps our field crews inspired.

If you are a high-execution operational leader who thrives on accountability, clear goals, and fast-paced environments, this is the leadership opportunity for you.

Key Responsibilities

• Financial & Operational Performance: Drive division-level Gross Profit Margins.
• Cash Flow Management: Eliminate administrative bottlenecks to ensure project file closeout occurs in under 2 days post-completion.
• Carrier SLA Compliance: Direct emergency response operations to guarantee strict carrier timelines.
• Team Leadership & Safety: Cultivate a positive culture that retains skilled technicians. Ensure immediate resolution of any safety incidents or HR escalations within 48 hours.
• Quality Assurance: Audit and approve all final project estimates for scope accuracy, proper pricing, and margin alignment before carrier submission.
• Asset & Fleet Management: Oversee vehicle maintenance schedules, fuel tracking, driver safety, and inventory controls for equipment and consumables.
• Community Engagement: Represent the branch across local business organizations, emergency services, and property management networks to drive brand awareness.

Qualifications & Ideal Profile

• Driven Leader: You bring high energy and know how to rally team members around aggressive operational goals without compromising morale.
• Metrics & Execution Mindset: Strong persistence for closing loose ends, keeping projects on schedule, and hitting tight operational targets.
• Analytical Eye: Sharp ability to spot scope errors, margin leaks, or operational inefficiencies early.
• People-First Approach: Able to balance firm operational standards with genuine empathy and care for team members.
• Experience: Proven experience in property restoration, construction management, or fast-paced field operations management.

Why Moscow, Idaho?

Moscow offers an exceptional quality of life on the vibrant Palouse:

• Life on the Palouse: Explore local culture, events, and community life via the Visit Moscow Idaho Chamber & Visitor Center.
• Higher Education & Culture: Home to the University of Idaho and neighboring Washington State University, bringing premier academic, cultural, and collegiate sporting events to the area.
• City & Community Services: Learn more about the region and local infrastructure at the City of Moscow Official Website and Latah County Government.

Fire & Water - Cleanup & Restoration™
24/7 Emergency Service

Pay: $80000.00 - $90000.00 / year

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance

Job Type: fulltime

Schedule:

• Monday to Friday
• 8 hour shift
• On call

Education: High school degree

Work location: On-site