Shipping Supervisor PSS

REPORTS TO:  Plant Manager

SUMMARY:

Managing and supporting shipping office, forklift drivers, truck drivers, and warehouse personnel.  Shipping product to customers and outside warehouse locations as needed.  Inventory management (if required) and expediting schedules and shipments.

DUTIES AND RESPONSIBILITIES

• Pre-Shift Floor Walk
• Occasional Split Shift Work Hours
• Daily task for Lead person
• Daily office management
• Run Daily Reports
• Backlog
• OTD
• Trailer Utilization
• Dispatch/Load Plan
• Review/Investigate Customer Complaints (Shipping)
• Shipping Representative in Daily Production Meeting
• Contact person for department inquires
• Shift Manning
• Staff scheduling
• Over-Time approval
• Vacation approval
• HR – communication/problem solving/new hire
• Daily Department Meeting – 1st Shift – 2nd Shift - 3rd Shift (issues, shipments, notes)
• Load Planning – Combining Orders
• Monitor daily Inbound/Outbound Distribution
• Dispatch Drivers (may be handled by Pratt Logistics)
• Manage Monthly Physical Inventory (plant and outside warehouse locations)
• Manage Cycle Counts (daily/weekly/monthly)
• Weekly Shipping Safety Meeting
• Driver Quarterly Safety Meeting (DOT Requirement) (may be handled by Pratt Logistics)
• Responsive to Corporate Logistics Policies
• Cost/Budgeting for shipping department
• Schedule Maintenance PM on fork trucks
• Deleting of Load Tags
• Manage/Maintain Warehouse Inventory counts
• Yard Checks
• Drivers Updated DOT Logs/paperwork (may be covered with Pratt Logistics)
• Ordering of Pallets
• Manage Off-Site Warehouse
• Additional duties may be assigned by management

SUPERVISORY RESPONSIBILITIES:

Directly supervises all employees assigned to his/her shift.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance.

EDUCATION and/or EXPERIENCE

• Minimum high school diploma or GED required
• Five years experience in a manufacturing environment
• Two years prior supervisory experience
• Candidates are preferred who offer the following:
• Prior work experience in the corrugated industry

LANGUAGE SKILLS:

Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization. 

MATHEMATICAL SKILLS:

Able to read a tape measure with speed and accuracy.  Able to calculate figures and amounts such as percentages, measurement, volume and rate.  Able to apply concepts of high school math.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form.  Ability to deal with problems involving several concrete variables in standardized situations.

TECHNICAL SKILLS:

The individual must have a working knowledge of the following:

• Equipment design and capabilities that can be translated into efficient operation.  This also supports the supervisor's role of teacher and trainer for his/her personnel.
• Cost issues in order to make daily decisions that will reduce overall costs and will help the Manager find areas that require improvement
• Computer literate (MS Office including Word and Excel), data entry skills
• Application knowledge of products and production processes
• Quality standards – both ISO and QS
• Regulatory requirements including but not limited to wage and hour requirements, environmental and waste minimization, company policies, and personnel requirements including OSHA, DEQ and EEO

CERTIFICATES, LICENSES, REGISTRATIONS:

Will be required to maintain a current Forklift Operator License

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.  The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee is occasionally required to sit.  The employee will occasionally have to lift and/or move 50 to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The employee is frequently exposed to wet and/or humid conditions.  The employee is occasionally exposed to high, precarious places; fumes or airborne particles; and vibration.  The noise level in the work environment is usually loud.

LEADERSHIP ATTRIBUTES:

The individual must possess the following:

• Superior time management skills including the ability to manage multiple issues concurrently and the ability to lead an effective and efficient meeting.
• Teaching skills in order to function effectively as a teacher for his personnel both in the technical and administrative parts of the position.
• Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution.
• Excellent employee relations skills including being an active listener, understanding how to appraise personnel, applying both positive and corrective feedback, being able to resolve conflicts either involving the supervisor directly or as a third party, understands and demonstrates positive motivational skills including coaching and delegation techniques.
• Demonstrated confidence including providing a consistent leadership style with an acceptable level of professional assertiveness.

PERFORMANCE MEASUREMENTS:

The performance of the supervisor will be measured as follows:

• Operating standards - the supervisor will need to meet or exceed the Operating Standards in the areas of quality, cost, safety, customer satisfaction and productivity.  Such standards will be set annually and communicated to the supervisor.
• Personal growth - while the company will provide the tools to assist the supervisor to grow professionally the responsibility for moving forward lies with the individual.  Each year there will be goals developed and agreed to by the supervisor and his/her superior.
• Employee relations - through observations the supervisor will be evaluated regarding his/her skills and advancements in the areas of motivational techniques and results, positive and corrective/constructive feedback, subordinate development and creating a positive work environment.
• Creativity - this will be evaluated by how active the supervisor is in participating in advancing the business through new and innovative ideas.

Pratt Industries is an Equal Opportunity/Affirmative Action Employer - M/F/V/D