What are the responsibilities and job description for the Apertura Futura: Administration Office Manager position at SERVPRO of Amarillo?
Our idea of the ultimate candidate is proactive, experienced, stays calm in high-activity situations, and enjoys providing excellent service to both teammates and customers.
Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!
- Assist in hiring personnel and ensure employment best practices and compliance
- Manage and train office employees
- Manage accounts payable, accounts receivable, and cash management
- Verify and analyze financial reports and divisional key measurements
- Manage franchise staffing and compensation plan
- Ensure fulfillment of the training and development plans for all divisions
- Oversee performance management and documentation
- 5 years of office, accounting, HR, or customer service management experience
- Experience in building a strong team with tangible leadership skills
- Solid organization and planning capabilities, strong attention to detail
- Demonstrated ability to work in a fast-paced, team-oriented office environment
- Proficiency in Google Business Suite
- Ability to learn new software, including proprietary software and Xactimate® estimating software preferred
- College degree preferred
- Excellent writing, speaking, and listening skills
- Bilingual Spanish speaker a major plus
- Experience in customer service industry environment a plus
- Ability to complete a background check subject to applicable law
- Ability to be part of the on-call rotation
- Ability to work after hours and on weekends during major storm events
- Valid driver's license with the ability to drive
- Ability to travel up to 30% of the time
- 40 hours/week, flexible to work overtime when required
- Vary between 8 a.m. and 5 p.m., as business demands
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Salary : $65,000