What are the responsibilities and job description for the Restoration Technician position at SERVPRO of Alexander, Caldwell, Burke and Catawba Counties?
As the front-line representative of the SERVPRO® brand, the Restoration Technician demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Provide excellent service on-site while supporting your crew's success
- Prepare work areas, set up staging and equipment for each project
- Inventory and load the vehicle with equipment, products, and supplies
- Perform end-of-day/end-of-job cleanup and breakdown, leaving each jobsite clean and orderly
- Maintain a clean, organized vehicle and well-kept equipment
- Communicate with your supervisor and teammates to keep projects running efficiently
- Manage the customer and client experience and overall customer satisfaction
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
Position Requirements
- Valid driver’s license
- High school diploma/GED (preferred)
- Experience in cleaning, restoration, or construction is a plus, not required
- IICRC certification a plus, not required
Skills/Physical Demands/Competencies
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
Benefits:
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Competitive compensation
- Paid Training
- Uniforms Provided
- iPHONE provided
- Personal Development Opportunities
- Equipment and Tools Provided
- Career progression
- Professional development
Each SERVPRO® Franchise is Independently Owned and Operated.