What are the responsibilities and job description for the Director of Reconstruction (General Manager – Rebuild Division) position at SERVPRO - Leavens Enterprises, Inc.?
Benefits:
- Life Insurance
- EAP (Employee Assistance Program)
- Performance Based Incentives
- 401(k)
- 401(k) matching
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
About the Role
We are seeking a high-impact leader to own and scale our multi-location reconstruction division, currently generating approximately $12M in annual revenue with a clear path to $25M .
This is a leadership role focused on driving growth, improving consistency across teams, and building scalable systems—while leading a strong existing group of Project Managers and Estimators.
Key Responsibilities
- Drive revenue growth, margin performance, and backlog management
- Lead, coach, and develop Project Managers and Estimators across multiple locations
- Improve consistency in PM performance and project execution
- Reduce job cycle times and improve overall throughput
- Manage escalations and complex customer situations
- Strengthen integration with mitigation teams to improve conversion and handoffs
- Build and refine systems, processes, and performance metrics
What We’re Looking For
- Proven experience leading a reconstruction, restoration, or residential & commercial construction operation ($5M )
- Demonstrated ability to grow a business or division—not just maintain operations
- Strong financial acumen (job costing, margins, operational drivers)
- Experience building systems and improving team performance at scale
- Strong leadership presence with the ability to mentor and hold teams accountable
- Experience handling high-stakes customer situations and escalations
- Collaborative mindset, especially with cross-functional teams
What Success Looks Like
- Growth of the reconstruction division to $25M and beyond
- Improved margin consistency across projects
- Faster project completion and improved cash flow
- Strong, consistent performance across PMs and estimators
- Seamless coordination between mitigation and reconstruction teams
- Taking full advantage of lead generation from mitigation business
- Improved customer satisfaction and reduced customer escalations
Why This Role
- Established team with strong foundation, ready to scale
- Significant growth runway and leadership ownership
- Opportunity to build systems and shape the future of the business
- High impact role with visibility across the organization
Location
- Option to work out of any of our offices in Washington including Aberdeen, Arlington, Bremerton, Bellingham, Burlington, Lynnwood, Snohomish, Wenatchee, and Yakima
- Travel as needed to other locations to support, mentor, and train the team
Compensation
- Base Salary: $110,000 - $210,000 (depending on experience) Significant performance-based incentives tied to revenue growth, margin, and operational performance
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Salary : $110,000 - $210,000