Construction Operations Manager

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

About the Role
The Construction Operations Manager is responsible for a wide range of functions necessary to successfully manage the construction division and plays a crucial role in overseeing the construction division and ensuring operational efficiency. They are responsible for setting departmental budgets, managing daily operations, and identifying areas of improvement while ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in Construction services.

Responsibilities

• Oversee and ensure customer and client satisfaction
• Monitor volume of work
• Develop departmental budgets for General Manager or Owner approval
• Assist in finding and vetting subcontractors
• Manage all aspects of construction division
• Manage daily operations of construction team
• Validate potential construction leads
• Assign leads/projects to construction Project Managers
• Ensure construction team follows proper work process
• Review and evaluate estimates created by construction Project Managers
• Perform tasks within the project management process to assist construction team as needed (i.e. high volume, large project, etc.)
• Assist Construction Project Managers with budgeting and bidding
• Conduct weekly Work-in-Progress meetings with construction team
• Ensure two-way communication with the mitigation division
• Manage individual team members who work together to process construction projects
• Train construction team members
• Conduct periodic performance reviews with individual construction team members
• Ensure employee compliance with all company policies
• Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator and Construction Project Manager
• Demonstrate a sense of urgency; proactively communicate with clients and customers
• Encourage relationship development to build the company’s portfolio

Skills

• Construction
• Budgeting
• Operations Management
• Operations
• Profit Maximization
• Customer Satisfaction

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.