What are the responsibilities and job description for the Field Supervisor position at servicestream?
Primary Location SA - Happy Valley Job Description Summary You’ll play a key role in driving performance across safety, service delivery, asset reliability and customer outcomes — while building capability within your team and fostering a strong, outcome-driven culture. About the Role Field Supervisor – SA Water Happy Valley, South Australia Permanent, Full time About the Opportunity We’re looking for an experienced Field Supervisor to join our Utilities team supporting SA Water operations. This is a hands-on leadership role where you’ll be out in the field, leading from the front, and ensuring the safe, efficient delivery of wastewater operations and maintenance activities. You’ll play a key role in driving performance across safety, service delivery, asset reliability and customer outcomes — while building capability within your team and fostering a strong, outcome-driven culture. What You’ll Be Doing Leading Field Operations Oversee day-to-day operational activities across planned, reactive and maintenance works Act as the first point of contact for operational issues and adapt work programs as required Lead emergency response and incident management when needed Managing Performance & Systems Take ownership of works management systems (including JAMS), ensuring data accuracy and reporting integrity Drive schedule compliance, backlog management and workforce optimisation Monitor performance metrics and identify trends or improvement opportunities Driving Commercial Outcomes Manage budgets within delegated authority and maintain cost control Identify and implement productivity and efficiency improvements Support continuous improvement initiatives across operations Project & Field Delivery Coordinate minor capital works and project delivery Maintain a strong field presence, conducting audits and supporting teams on the ground Leading Your Team Provide strong leadership, coaching and technical guidance Promote a safety-first culture and lead by example Build capability through mentoring and development Foster positive stakeholder and customer relationships What You Bring We’re looking for someone who is confident in the field, commercially aware, and strong on people leadership. Experience & Qualifications 5 years’ experience within the water or utilities sector Certificate III/IV in Civil Construction (or equivalent experience) Current Driver’s Licence and White Card Technical & Leadership Skills Ability to interpret civil/mechanical drawings and scopes of work Strong understanding of maintenance planning, SWMS and risk assessments Experience with works management systems and performance reporting Strong communication and stakeholder management skills A collaborative, outcome-driven mindset with the ability to influence teams Why Join Us? You’ll be part of a team that lives by its values: Safety – we care about our people, customers and community Delivery – we do what we say we’ll do People – we support and respect each other Accountability – we own our results This is an opportunity to step into a role where you can make a real impact on operations, people and customer outcomes while working on essential infrastructure that supports communities across South Australia. Department Field Services How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button. Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.