What are the responsibilities and job description for the Website Support Assistant position at ServiceQUIK Inc (ZING Business Management Software)?
Website Support Assistant
Full Time
Location: Castle Rock
* Please note we will be moving to the Denver Tech Center in December 20225
Role Overview
We’re looking for a motivated Website Support Assistant to join our team. This junior role is ideal for someone with experience using website builders who wants to grow their technical skills while supporting small business customers. You’ll assist with website edits, publishing sites, learning DNS/domain setup, and providing basic technical support.
Key Responsibilities
- Complete website design edits (text, images, layout updates).
- Support publishing of websites and perform final QA checks.
- Learn and manage DNS/domain setup (redirects, records, troubleshooting).
- Provide technical support to customers for website changes and setup tasks.
- Work closely with the design and customer success teams to ensure smooth delivery.
Skills & Requirements
- Experience using website builders (Duda, Wix, Squarespace, or WordPress preferred).
- Strong attention to detail and willingness to learn.
- Excellent written English and communication skills.
- Customer-focused, with a problem-solving mindset.
- Ability to manage multiple tasks and meet deadlines.
Compensation & Benefits
- Salary: $42,000 per year (≈ $20/hr).
- Monday to Friday, in-office role (Castle Rock, CO).
- Health benefits provided after 3 months of employment.
- Additional perks as part of a growing, supportive team.
Growth Opportunity
This role provides hands-on training in website operations, DNS management, and technical support. The right candidate can grow into more advanced roles in design operations, technical support, or customer success.
Job Type: Full-time
Pay: $42,000.00 - $46,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $42,000 - $46,000